To be a fan!

Questions and answers

  • Questions related to FAN ID
  • FAN ID questions related to FAN ID Distribution centers
    • Are there plans to open FAN ID Distribution centers in other locations?

      The addresses and opening hours of the FAN ID Distribution centers are available on the official website in the section "Where to get".

    • Which documents must be presented by a spectator in order to receive a FAN ID at a FAN ID Distribution center?

      You must present the original of an identity document (the original of a birth certificate for children under 14 years), a ticket for a match or the document which entitles you to get a match ticket.

    • Which documents must be presented to receive a FAN ID at a FAN ID Distribution center if I have submitted my application previously on the official website?

      You must present the original of an identity document (the original of a birth certificate for children under 14 years) the details of which were specified in the application for a FAN ID issue and (if possible) the application number.

    • The Rules of Behaviour at FAN ID Distribution centers

      On the premises of FAN ID distribution centers, the following are prohibited:
      - to be under the influence of alcohol or drugs;
      - to perform actions which endanger one's own health and safety as well as the health and safety of others;
      - to perform actions which are aimed to provoke hate and hostility or violate the dignity of a person or group of persons based on gender, race, nationality, language, origin or religion;
      - to offend public morality;
      - to enter the center with animals or birds except for service dogs with muzzles;

      It is prohibited to carry or use in FAN ID distribution centers the following things:
      - weapons of any kind including those for self-defence, ammunition, piercing and cutting objects, objects which may be used as weapons, explosives, poisonous and strong smelling substances, radioactive materials;
      - flammable and pyrotechnical substances and products (except for matches and lighters), including distress flares, flares, firecrackers, gas cylinders and chemical materials which may be used for making pyrotechnical products;
      - other substances, articles and products which may cause smoke or flame; 
      - devices and articles which are not pyrotechnical for scattering or dispersion of various materials and substances (confetti cannons);
      - colouring substances;
      - alcoholic beverages of any kind, narcotics or toxic substances or stimulants;
      - propagandistic materials of extremist character or those containing Nazi signs or symbols or signs or symbols of extremist organisations;
      - illicit trade or distribution by any means of political, religious and racist materials (including posters, leaflets, brochures).

  • The Visa-free Entry
    • Purpose of a FAN ID

      FAN IDs are issued to all the 2018 FIFA World Cup™ spectators for access to a stadium. A FAN ID provides free transport services on match days in the host city.
      The foreign citizens who come to the Russian Federation as the 2018 FIFA World Cup™ matches spectators can use their FAN IDs for multiple visa-free entry and exit the Russian Federation upon presentation of recognized as such by the Russian Federation valid identity documents during the period that starts ten days before the date of the first match and ends ten days after the date of the last 2018 FIFA World Cup™.

  • Free travel with a FAN ID
    • Will there be any free public transport service available during the 2018 FIFA World Cup™ events? Will there be any free transport service between different cities?

      The for the issue and FAN ID obtaining lets you: 
      - benefit from free transport services in the additional trains following the sport events routs. The spectators at the sport events are allowed to travel in the additional trains upon presentation of the following documents: a match ticket, an identity document (the same one that was used to obtain the right to use free transport services and the FAN ID), and the FAN ID. 
      - benefit from the free transport services on the matches days in the host city in urban public transport (except taxi) on the routes of the sports events. Such routes shall be determined by the authorized executive authorities or by local authorities. 
      You can obtain more detailed information about free transport services during the 2018 FIFA World Cup™ events holding on the website of the 2018 FIFA World Cup Transport Directorate: www.transport2018.com.

  • The FAN ID for children
    • Who can submit an application and obtain a FAN ID for children under the age of 14 years?

      A legal representative of a child (the father, the mother or a representative appointed by a child protection body) can submit an application for a child under the age of 14 years, sign his or her consent for the processing of the child’s personal data, and obtain a FAN ID.This procedure will require the demonstration of the original of the child’s birth certificate, an identity document for the child’s legal representative, a ticket or a document granting the right to obtain a ticket, and a certificate of guardianship (if the child’s interests are represented by a guardian). (Art. 64, 123, 148.1 of the Code of Family of the Russian Federation, art. 26 part 1, art. 7 and 8 of the Federal Law dated April 24, 2008 No. 48-FZ "On Guardianship and Custody").

    • Do children have to obtain a FAN ID?

      Yes, they do. Children must obtain their own FAN IDs.

  • Application questions
    • The data list that are required to submit a FAN ID issue application.

      To submit an application for a FAN ID issue, the following data are required:
      - spectator’s family name, given name, patronymic (second name or names);
      - date of birth;
      - sex;
      - details of the identity document (document’s type, series, number, issuing authority, issuance date);
      - nationality;
      - ticket request number or a 2018 FIFA World Cup™ match ticket number;
      - a photograph;
      - mobile phone number;
      - e-mail address;
      - mail address for FAN ID delivery.

    • What are the statuses of a FAN ID application and what do they mean?

      Applications for FAN ID issue can get the following statuses:
      "Approved" – a positive decision was taken for your application and your FAN ID can be issued.
      "Not found" – you need to make sure that you have entered the number of an application for a FAN ID, rather than a ticket request number or ticket number.
      "Under consideration" – the decision on your application is pending.
      "Rejected" – a negative decision was taken on your application. 
      "Cancelled" – the application was rejected because you have provided incorrect data.

    • I have received sms confirmation of the application. What should I do next?

      You have received confirmation (by sms and e-mail) that your application is under consideration. Please wait until you get another notification about your application status. Your application will be reviewed within 72 hours.

    • How can I register again or make changes to an incorrectly filled out application form?

      You will need to wait for the sms notification on the approval or rejection of your application and then register again.

    • How many applications can I file using the same ticket request number if it includes multiple tickets?

      You may use a ticket request number several times (depending on the number of purchased tickets).

    • What should I do if I have forgotten my application number?

      If you have lost the application number, you may check the application status on the official website using the details of your identity document (in the section "Check Status" -> "Forgotten Application Number?") Please note that the application number is not required to obtain a FAN ID. If your application has been approved, you can receive your FAN ID by presenting your identity document.

    • When I enter the application number in the section "Check the status", the system displays the answer "Not found".

      Please take note! Check that you have entered the number of a FAN ID application not a ticket request number/ticket number.

    • The photo requirements for a FAN ID.

      The photo must be clear and in color with an uncovered full-face image without hat or headgear. For uploading at the FAN ID portal, the photo must be in the .jpg or .jpeg format with a maximum file size of one (1) megabyte with a minimum width of 420 pixels and a minimum height of 525 pixels. The photo should have been taken no more than six months prior to the application date. The positioning requirements for the photo are the following: the individual must be in focus and in a forward facing position with eyes open, mouth closed, with a neutral facial expression and there are no other objects can be  included despite the face; the number of people in the picture should be no more than one, no chair backs or toys are allowed; the background must be plain white, the use of yellow, red, or other colour lighting is not permitted, the face should be evenly illuminated, the face and eyes must be clearly visible and free from shadows, there should not be any bright spots in the photo, "red eye" effect is not allowed;
      - the subject’s headgear must not conceal the face oval (e.g. for the persons whose religious beliefs do not allow them to be seen by strangers without a head covering or for whom the continuous wearing of a head covering is a mandatory attribute of their national or religious affiliation) provided that the citizen is shown wearing such headgear in his or her identity document; persons who always wear eyeglasses may provide/take their photo while wearing eyeglasses. The eyeglasses should have clean and transparent lenses (without tinting) so that the eyes are clearly visible. The rim of the eyeglasses should not hide the eyes. The eyeglasses should not show any glare; eye bandages are allowed only for medical reasons provided that the person is shown wearing such an eye bandage in the photo in the identity document; editing the colour image to improve the image is not allowed.

  • The changing of the  FAN ID application data
  • The questions on postal delivery
    • Postal delivery of FAN ID to citizens of the Russian Federation.

      Postal delivery is performed at the fan’s request. For this purpose, in the process of  FAN ID application a fan should choose "In aoffice of the Russian Post" as the type of delivery and specify the post office for FAN ID delivery. 
      The fan will receive two notifications (via e-mail and sms) about FAN ID delivery status. These messages will be sent to the e-mail address and the phone number specified during the fan’s registration: 
      - the notice of the FAN ID dispatch to the fan at the address of the selected post office; 
      - the notice of the FAN ID delivery to the selected post office. 
      The delivery of the postal items with FAN ID can be tracked at the official website of the Russian Post: www.pochta.ru/tracking. The tracking code will be provided in the SMS and e-mail notifications.
      The FAN ID will be delivered to the post office, marked as "On demand" and stored there for 30 days from the date of its receipt by the post office. The storage period starts to run from the day following the day of the  parcel receipt  in the post office.

    • Postal delivery of FAN ID to foreign citizens and stateless persons.

      The postal delivery is performed at the fan’s request. For this purpose, in the process of FAN ID applying a fan should choose "By mail" as the type of delivery and specify the mail address for FAN ID delivery. 
      The fan will receive e-mail and sms notifications on the FAN ID delivery status. Such messages will be sent to the e-mail address and the phone number specified during the fan’s registration. 
      The delivery of postal items with a FAN ID can be tracked at the official website of the Russian Post: www.pochta.ru/tracking. The tracking code will be provided in the SMS and e-mail notifications. 
      During the process of applying for FAN ID, you must specify the details from the same identity document that you will use for entry into the Russian Federation.

    • Courier delivery of FAN ID to foreign citizens and stateless persons to participating visa centers.

      The foreign spector can also choose and register for the courier delivery to one of the visa centers located abroad. For this purpose the foreign spectator should in the FAN ID applying process select the type of delivery "To the visa application centre of VFS", then select the country and specify the visa application center from the list available in the country.
      The foreign spectator will receive notification of the FAN ID sending via e-mail and SMS notice to the phone number specified in the registration process.
      The tracking of the FAN ID delivery is available at the visa application centre website: www.vfsglobal.com. A tracking code will be specified in the SMS and e-mail notification.
      In the process of applying for obtaining the identifier of the fan need to specify the details of the same document that will be used for entry to the Russian Federation.
      During the process of applying for FAN ID, you must specify the details from the same identity document that you will use for entry into the Russian Federation.

    • My FAN ID was sent to a post office but I couldn’t get it because there is a mistake in the name or the date of birth.

      You need to submit a new application for FAN ID issue and specify your correct personal data. After the new application is approved, you will be able to obtain your FAN ID with the correct personal data.

    • My FAN ID was sent to a post office but I couldn’t get it because of a mistake in the passport details.

      Please contact the technical supportservice by e-mail support@fan-id.ru.
      In your message, you must specify: 
      - fan’s full name; 
      - the application number; 
      - the ticket request number for the 2018 FIFA World Cup™ match that was used to register your application for FAN ID. 
      For the  identification, you must attach a scanned copy of the identity document with clearly visible passport details and the holder’s photo. 
      Then the application will be adjusted (and if necessary re-registered, you will receive a notification to specified phone number and e-mail).
      After data correction a FAN ID will be sent to you again. If you do not have access to the Internet to adjust your application, please, contact one of the FAN ID Distribution centers.

    • My FAN ID was sent to me by mail. There was a mistake in the address and my FAN ID was sent to the wrong place.

      Please contact technical support by e-mail support@fan-id.ru. 
      In your message, you must specify:
      - the fan’s full name; 
      - the number of the application to correct; 
      -  the ticket request number for the 2018 FIFA World Cup™ match that was used for the FAN ID application registration. 
      For the identification, you must attach a scanned copy of the identity document with clearly visible passport details and the holder’s photo. 
      Then the application will be adjusted (and if necessary re-registered, you will receive a notification to specified phone number and e-mail).
      After data correction a FAN ID will be sent to you again. If you do not have access to the Internet to adjust your application, please, contact one of the FAN ID Distribution centers.

    • What is the delivery time of my FAN ID to the post office?

      The estimated delivery time of a FAN ID to the post office is approximately 6 to 9 calendar days.

    • What is the time for a FAN ID delivery abroad?

      The estimated delivery time for a FAN ID to a foreign country is 30 days. Delivery to the Russian border post office takes 7 to 11 days. After this period, please check the delivery time of the local postal operator.

    • Where can I check FAN ID delivery status?

      You can check the delivery status in the section "Check the status".

    • What do delivery statuses mean?

      The following FAN ID delivery statuses are provided: 
      "Not processed" – a FAN ID has not yet been processed. 
      "In print" –  FAN ID issue is being processed. 
      "Issued" – a FAN ID has been issued. 
      "Sent" – a FAN ID has been sent. 
      "Delivered to the operator" – a FAN ID has been delivered to the postal operator. 
      "Delivered to the spectator" – a FAN ID has been delivered. 
      "Returned" –  a FAN ID has been returned to the FAN ID Distribution center. 
      "Photo rejected" – you need to provide a new photo in order to obtain a FAN ID. 

    • List of post offices available for delivery of FAN ID.

      610000 Kirovskaya Oblast, Kirov, ulitsa Spasskaya, 43

      607220 Nizhegorodskaya Oblast, Arzamasskiy Rayon, Arzamas, Prospekt Lenina, 164

      606000 Nizhegorodskaya Oblast, Dzerzhinsk, Prospekt Dzerzhinskogo, 4

      618400 Permskiy Kray, Berezniki, Sovetskiy Prospekt, 19

      614000 Permskiy Kray, Perm, ulitsa Lenina, 28

      424000 Respublika Mariy El, Yoshkar-Ola, ulitsa Sovetskaya, 140

      426000 Izhevsk, ulitsa Kirova, 116

      429956           República de Chuvasia, ciudad de Novocheboksark, calle Vinokurova, n 111

      428000 Respublika Chuvashiya, Cheboksary, Prospekt Lenina, 2

      423455 Respublika Tatarstan, Almetyevsk, ulitsa Lenina, 195

      423800 Respublika Tatarstan, Naberezhnye Chelny, ulitsa Gidrostroiteley, 1

      423570 Respublika Tatarstan, Nizhnekamskiy Rayon, Nizhnekamsk, ulitsa Baki Urmanche, 6

      460000 Orenburgskaya Oblast, Orenburg, ulitsa Kirova, 16

      462419 Orenburgskaya Oblast, Orsk, Prospekt Lenina, 28

      440000 Penzenskaya Oblast, Penza, ulitsa Kirova, 68/7

      452680 Respublika Bashkortostan, Neftekamsk, ulitsa Lenina, 13

      452616 Respublika Bashkortostan, Oktyabrskiy, ulitsa Korolyova, 13

      453250 Respublika Bashkortostan, Salavat, Bulvar Yulayeva, 18А

      453126 Respublika Bashkortostan, Sterlitamakskiy Rayon, Sterlitamak, ulitsa Khudayberdina, 60

      450000 Respublika Bashkortostan, Ufa, ulitsa Lenina, 28

      446200 Samarskaya Oblast, Novokuybyshevsk, ulitsa Mironova, 2

      446001 Samarskaya Oblast, Syzran, ulitsa Sovetskaya, 26

      445050 Samarskaya Oblast, Tolyatti, ulitsa Mira, 67

      413841 Saratovskaya Oblast, Balakovskiy Rayon, Balakovo, ulitsa Minskaya, 29

      410000 Saratovskaya Oblast, Saratov, ulitsa Moskovskaya, 109

      432000 Ulyanovskaya Oblast, Ulyanovsk, ulitsa Goncharova, 9

      675004 Amurskaya Oblast, Blagoveschensk, ulitsa Pionerskaya, 27

      683024 Kamchatskiy Kray, Petropavlovsk-Kamchatskiy, Prospekt Rybakov, 2

      692760 Primorskiy Kray, Artyom, ulitsa Internatsionalnaya, 45

      690090 Primorskiy Kray, Vladivostok, ulitsa Verkhneportovaya, 2

      692921 Primorskiy Kray, Nakhodka, Nakhodkinskiy Prospekt, 43

      692519 Primorskiy Kray, Ussuriysk, ulitsa Sovetskaya, 56

      677000 Respublika Sakha (Yakutiya), Yakutsk, ulitsa Dzerzhinskogo, 4

      693020 Sakhalinskaya Oblast, Yuzhno-Sakhalinsk, ulitsa Lenina, 220

      681000 Khabarovskiy Kray, Komsomolsk-on-Amur, Prospekt Mira, 27

      680020 Khabarovskiy Kray, Khabarovsk, ulitsa Sheronova, 7

      142000 Moskovskaya Oblast, Domodedovo, Kashirskoye Shosse, 62

      140185 Moskovskaya Oblast, Zhukovskiy, ulitsa Chkalova, 19

      140400 Moskovskaya Oblast, Kolomenskiy Rayon, Kolomna, ulitsa Oktyabrskoy Revolutsii, 188

      142400 Moskovskaya Oblast, Noginskiy Rayon, Noginsk, ulitsa Tretyego Internatsionala, 74

      142600 Moskovskaya Oblast, Orekhovo-Zuyevskiy Rayon, Orekhovo-Zuyevo, ulitsa Lenina, 46

      142100 Moskovskaya Oblast, Podolsk, Prospekt Lenina, 109/61

      141207 Moskovskaya Oblast, Pshkinskiy Rayon, Pushkino, Moskovskiy Prospekt, 28

      140100 Moskovskaya Oblast, Ramenskiy Rayon, Ramenskoye, ulitsa Karla Marksa, 2

      141310 Moskovskaya Oblast, Sergiyevo-Posadskiy Rayon, Sergiyev-Posad, Prospekt Krasnoy Armii, 182

      142200 Moskovskaya Oblast, Serpukhovskiy Rayon, Serpukhov, Ploschad Lenina, 18

      141100 Moskovskaya Oblast, Schyolkovskiy Rayon, Schyolkovo, ulitsa Talsinskaya, 3

      144000 Moskovskaya Oblast, Elektrostal, Prospekt Lenina, 28

      360051 Kabardino-Balkarskaya Respublika, Nalchik, Prospekt Shogentsukova, 14

      367000 Respublika Dagestan, Makhachkala, ulitsa Abubakarova, 18

      386102 Respublika Ingushetiya, Nazranovskiy Rayon, Nazran, ulitsa Moskovskaya, 21

      362003 Respublika Severnaya Osetiya-Alaniya, Vladikavkaz, Prospekt Kosta, 134

      357700 Stavropolskiy Kray, Kislovodsk, Pervomayskiy Prospekt, 12

      357503 Stavropolskiy Kray, Pyatigorsk, Prospekt Kirova, 52А

      355035 Stavropolskiy Kray, Stavropol, Prospekt Oktyabrskoy Revolutsii, 10/12

      364024 Chechenskaya Respublika, Grozny, ulitsa Griboyedova, 110

      163000 Arkhangelskaya Oblast, Arkhangelsk, ulitsa Voskresenskaya, 5

      164500 Arkhangelskaya Oblast, Severodvinsk, Prospekt Truda, 18

      160000           Región de Vólogda, ciudad  Vólogda, avenida Sovietskiy, n 4

      162608          Región de Vólogda, ciudad Cherepovéts, calle Komsomolskaya, n 12

      196657 Sankt-Peterburg (Saint Petersburg), Kolpino, ulitsa Proletarskaya, 60А

      196607 Sankt-Peterburg (Saint Petersburg), Pushkin, ulitsa Leningradskaya, 38

      183038 Murmanskaya Oblast, Murmansk, Prospekt Lenina, 82А

      173025 Novgorodskaya Oblast, Velikiy Novgorod, Prospekt Mira, 13 korpus 1

      180000 Pskovskaya Oblast, Pskov, ulitsa Sovetksaya, 20

      185035 Respublika Kareliya, Petrozavodsk, ulitsa Dzerzhinskogo, 5

      167000 Respublika Komi, Syktyvkar, ulitsa Lenina, 60

      656000 Altayskiy Kray, Barnaul, Prospekt Lenina, 54

      659300 Altayskiy Kray, Biysk, ulitsa Sovetskaya, 34

      658200 Altayskiy Kray, Rubtsovsk, ulitsa Karla Marksa, 139

      672000 Zabaykalskiy Kray, Chita, ulitsa Butina, 37

      665835 Irkutskaya Oblast, Angarskiy Rayon, Angarsk, kvartal 85А, 7

      665708 Irkutskaya Oblast, Bratskiy Rayon, Bratsk, ulitsa Kirova, 30

      664047 Irkutskaya Oblast, Irkutsk, ulitsa Karla Libknekhta, 148

      650000 Kemerovskaya Oblast, Kemerovo, Sovetskiy Prospekt, 61

      654000            Región de Kémorovo, ciudad Novokuznetsk, avenida Metallugov, n 21

      653000 Kemerovskaya Oblast, Prokopyevsk, Prospekt Shakhtyorov, 27

      662150 Krasnoyarskiy Kray, Achinskiy Rayon, Achinsk, Pervyy Mikrorayon, 43

      660000 Krasnoyarskiy Kray, Krasnoyarsk, ulitsa Lenina, 49

      663302 Krasnoyarskiy Kray, Norilsk, ulitsa Komsomolskaya, 33

      633010 Novosibirskaya Oblast, Berdsk, ulitsa Lenina, 67

      630099 Novosibirskaya Oblast, Novosibirsk, ulitsa Sovetskaya, 33

      644099 Omskaya Oblast, Omsk, ulitsa Gertsena, 1

      670000 Respublika Buryatiya, Ulan-Ude, ulitsa Lenina, 61

      667000 Respublika Tyva, Kyzyl, ulitsa Kochetova, 53

      655017 Respublika Khakasiya, Abakan, Prospekt Lenina, 86А

      636019 Tomskaya Oblast, Seversk, Kommunisticheskiy Prospekt, 116

      634050 Tomskaya Oblast, Tomsk, Prospekt Lenina, 93

      640002 Kurganskaya Oblast, Kurgan, ulitsa Gogolya, 44

      623400 Sverdlovskaya Oblast, Kamensk-Uralskiy, Prospekt Pobedy, 5

      622000 Sverdlovskaya Oblast, Nizhniy Tagil, ulitsa Pervomayskaya, 52

      623100 Sverdlovskaya Oblast, Pervouralsk, ulitsa Trubnikov, 52

      625000 Tyumenskaya Oblast, Tyumen, ulitsa Respubliki, 56

      628309 Tyumenskaya Oblast, Khanty-Mansiyskiy Avtonomny Okrug-Yugra, Nefteyugansk, Vtoroy Mikrorayon, 27

      628609 Tyumenskaya Oblast, Khanty-Mansiyskiy Avtonomny Okrug-Yugra, Nizhnevartovsk, ulitsa Lenina, 16

      628406 Tyumenskaya Oblast, Khanty-Mansiyskiy Avtonomny Okrug-Yugra, Surgut, ulitsa 30 Let Pobedy, 54А

      456200 Chelyabinskaya Oblast, Zlatoust, ulitsa Lenina, 5

      455000 Chelyabinskaya Oblast, Magnitogorsk, Prospekt Lenina, 32

      456300 Chelyabinskaya Oblast, Miass, ulitsa Romanenko, 44

      454000 Chelyabinskaya Oblast, Chelyabinsk, ulitsa Kirova, 161

      629300 Tyumenskaya Oblast, Yamalo-Nenetskiy Avtonomny Okrug, Novyy Urengoy, ulitsa Internatsionalnaya, 6

      629802 Tyumenskaya Oblast, Yamalo-Nenetskiy Avtonomny Okrug, Noyabrsk, Prospekt Mira, 73А

      295000 Respublika Krym, Simferopol, ulitsa Aleksandra Nevskogo, 1

      299011 Sevastopol, ulitsa Bolshaya Morskaya, 21

      298300 Respublika Krym, Kerch, ulitsa Kirova, 1

      297406 Respublika Krym, Yevpatoriya (Eupatoria), ulitsa Krupskoy, 34/5

      241050 Bryanskaya Oblast, Bryansk, Ploschad Karla Marksa, 9

      600000 Vladimirskaya Oblast, Vladimir, ulitsa Podbelskogo, 2

      153000 Ivanovskaya Oblast, Ivanovo, Prospekt Lenina, 17

      248000 Kaluzhskaya Oblast, Kaluga, Ploschad Staryy Torg, 7

      249035 Kaluzhskaya Oblast, Obninsk, Prospekt Lenina, 123

      156000 Kostromskaya Oblast, Kostromskoy Rayon, Kostroma, ulitsa Sovetskaya, 6

      302000 Orlovskaya Oblast, Oryol (Orel), ulitsa Lenina, 43

      390000 Ryazanskaya Oblast, Ryazan, ulitsa Pochtovaya, 49

      214000 Smolenskaya Oblast, Smolensk, ulitsa Oktyabrskoy Revolutsii, 6

      170100 Tverskaya Oblast, Tver, ulitsa Sovetskaya, 31

      300000 Tulskaya Oblast, Tula, Prospekt Lenina, 33

      152900 Yaroslavskaya Oblast, Rybinskiy Rayon, Rybinsk, ulitsa Zakharova, 14

      150014 Yaroslavskaya Oblast, Yaroslavl, ulitsa Svobody, 79

      414000 Astrakhanskaya Oblast, Astrakhan, ulitsa Chernyshevskogo, 10

      308000 Belgorodskaya Oblast, Belgorod, Sobornaya Ploschad, 3

      309510 Staryy Oskol, Bulvar Druzhby, 2

      404130 Volgogradskaya Oblast, Volzhskiy, Prospekt Lenina, 25

      403874 Volgogradskaya Oblast, Kamyshinskiy Rayon, Kamyshin, ulitsa Lenina, 11

      394006 Voronezh, ulitsa 20-Letiya Oktyabrya, 105/2

      352900 Krasnodarskiy Kray, Armavir, ulitsa Mira, 24А

      350000 Krasnodarskiy Kray, Krasnodar, ulitsa Rashpilevskaya, 60

      353900 Krasnodarskiy Kray, Novorossiysk, ulitsa Sovetov, 36

      307170 Zheleznogorsk, ulitsa Lenina, 23

      305000 Kurskaya Oblast, Kursk, Krasnaya Ploschad, 8

      398043 Lipetsk, ulitsa Kosmonavtov, 38

      385000 Respublika Adygeya, Maykop, ulitsa Krasnooktyabrskaya, 20

      358000 Respublika Kalmykiya, Elista, ulitsa Suseyeva, 31

      346880 Rostovskaya Oblast, Bataysk, ulitsa Krupskoy, 3

      347360 Rostovskaya Oblast, Volgodonsk, ulitsa Lenina, 60

      346400 Rostovskaya Oblast, Novocherkassk, Platovskiy Prospekt, 102/18

      346900 Novoshakhtinsk, ulitsa Kharkovskaya, 56

      347900 Rostovskaya Oblast, Taganrog, ulitsa Frunze, 38

      346500 Rostovskaya Oblast, Shakhty, ulitsa Shevchenko, 102

      392000 Tambovskaya Oblast, Tambov, ulitsa Oktyabrskaya, 1

    • List of visa centers available for delivery of FAN ID

      Algeria Algiers Cite Bouteldja Houidef, N° 01, Ben Aknoun, Alger

      Angola Luanda Vernon, 1st floor, Ruas Dr.Américo Boa Vida e Av. De Portugal, No 31-35, Luanda, Angola.

      Argentina Buenos Aires Av. Cordoba 1131st 3rd floor, Buenos Aires 1055

      Armenia Yerevan Nalbandyan 48/1 str. Yerevan, Armenia

      Australia Sydney Suite 5, Level 5, 189 Kent Street,Sydney NSW 2000,Australia

      Austria Vienna Russia Visa Application Centre, 2nd entry, Neulinggasse 29, 1030, Vienna, Austria

      Azerbaijan Baku Demirci Towers 37 Khojali Avenue, Baku , AZ1025, Azerbaijan

      Bahrain Manama The Diplomat Commercial Officess Tower, 18th Floor, Diplomatic Area- Manama, Bahrain

      Bangladesh Dhaka Delta Life Tower (4th Floor), Plot # 37, Road#90, Gulshan North Avenue, Gulshan-2, Dhaka-1212, Bangladesh

      Belarus Baranovichi Baranovichi, Kirova st. 101/1

      Belarus Brest Brest, Moskovskaya st. 208A-1

      Belarus Gomel Gomel, Pushkina st. 2

      Belarus Grodno Grodno, Gorkogo st. 89

      Belarus Lida Lida, Radiuka st. 2A

      Belarus Minsk Minsk, Bobruiskaya st. 6

      Belarus Mogilev Mogilev, Pushkinskiy av. 35B-1

      Belarus Pinsk Pinsk, Pervomaiskaya st., 176A

      Belgium Antwerp Russia Visa Centre, 3rd floor, Jan Van Rijswijcklaan 158, Antwerp, Belgium

      Belgium Brussels Russia Visa Centre, Avenue Emile De Mot, 5th floor, 19/21 1000 Brussels, Belgium

      Bhutan Thimphu Thimphu Plaza,5th Floor , Chang Lam, Thimphu, Kingdom of Bhutan

      Bolivia La Paz Schengen Visa Application Centre, Calle 10, Calacoto not. 7854, Floor 1 office 4 half block from the Av.Ballivian

      Botswana Gabarone VFS Visa Application Centre, Plot 937/8/9 African Mall, Gaborone

      Brazil Sao Paulo Sao Paulo Visa Application Centre, Av. Nacoes Unidas, 12.551 – 18º andar Salas 1809/1810, Brooklin Paulista CEP 04578-903 Sao Paulo – Brazil

      Bulgaria Sofia Elemag str., 22, 1113 Sofia

      Bulgaria Ruse Nish str., 48, 7020 Ruse

      Bulgaria Varna Bratya Georgievich str., 36, 9000 Varna

      Cameroon Yaounde Behind Bastos factory, 300 meters from SNV Office ,from New road Bastos.

      Canada Vancouver 1066, 20th Floor, Oceanic Plaza, West Hastings street, Vancouver, BC. V6E 3X2. Canada

      Chile Santiago de Chile Isidora Goyenechea 3000, piso 23, Las Condes, Chile

      Colombia Bogota Cra 13 # 97 – 76 Oficina 301, Bogota, Colombia

      Czech Republic Prague Prokopova 148/15, Praha 3 – Zizkov

      Czech Republic Brno Videnska 995/63, third floor, 639 00 Brno

      Czech Republic Karlovy Vary T.G.Masaryka, první patro 859/18

      Dominican Republic Santo Domingo Ave. 27 de Febrero Esquina Ave. Tiradentes, Plaza Merengue – Local 117, Ensanche Naco, Santo Domingo, Dominican Republic

      DR Congo Kinshasa VFS South Africa Application centerImmueble Future Tower, Bluvd du 30 juin, No3642,C/Gombe,KInshasa-DRC

      DR Congo Lubambashi VFS South Africa Application Center. N° 440, de l’ avenue Maman Yemo, C/Lubumbashi, RDC.

      Ecuador Guayaquil Av. Miguel H. Alcivar y Eleodoro Arboleda Esq. Edificio Plaza Center, Local 2 P.B.

      Ecuador Quito Ave Francisco de Orellana, Quito 170515, Ecuador

      Estonia Tallinn Estonia street, 9 (Solaris Centre), 5th floor. Entrance from the side of the concert hall Nordea (please use the elevator).10143 Tallinn

      Estonia Tartu Room # 218, 2nd floor, Ulikooli 2A 51003 Tartu

      Estonia Narva Kiriku 6, 20308 Narva

      Finland Helsinki Urho Kekkosen katu 7B, 3rd floor, 00100 Helsinki

      Finland Lappeenranta Russia Visa Application Service Centre in Lappeenranta:Kauppakatu 40, 53100 Lappeenranta

      Finland Mariehamn Nygatan 6 / Torggatan 4 (Alandia Trade Center), 22101 Mariehamn

      Finland Turku Kristiinan katu 5, 20100 Turku

      France Paris India Consular, Passport & Visa Application Centre, 42/44 rue de Paradis, 75010 Paris, France

      Germany Berlin Russia Visa Centre, Charlottenstrasse 62, 10117, Berlin

      Germany Bonn 1st floor, Burgstrasse 54, 53177, Bonn

      Germany Frankfurt Russia Visa Application Centre, Ground floor, Schumannstrasse 27, 60325, Frankfurt, Germany

      Germany Munich Russia Visa Application Centre, Ground floor, Unsoldstrasse 2, 80538 Munich

      Germany Hambrug Ground floor, Kanalstrasse 14a. 22085 Hamburg

      Ghana Accra Joint Visa application center-VFS, No.9, Kakramadu Road, East cantonments, Accra

      Greece Thessaloniki Russia Visa Application Centre, Tsimiski 44, Thessaloniki 546 23, Greece

      Guatemala Guatemala City Oficina 801 Torre II Design Center Diagonal 6 12-42 Zona 10, Ciudad de Guatemala, Guatemala

      India Ahmedabad VFS Global, 1st Floor, GCCI Building, Ashram Road, Ahmedabad – 380009

      India Bangalore Global Tech Park No:11, 1st Floor, O Shaughnessy Rd Langford Town, Bengaluru, Karnataka 560025 India

      India Chandigarh Elante Offices, Entry from Gate No. 3, Unit no. B 209, Second Floor, Office Block B, Plot no. 178- 178A, Industrial & Business Park, Phase - I, Chandigarh (U T) 160002, India

      India Chennai No 5, 1st floor, Sun plaza, GN chetty road, T Nagar, Chennai 600006

      India Cochin VFS GLOBAL S & T Arcade, Ground Floor, Kurisupally Road, Ravipuram Cochin 682015

      India Goa VFS GLOBAL Gera Imperium 1, 3rd Floor, Office No. 301, Patto Plaza, Panjim, Goa 403001

      India Hyderabad VFS GLOBAL JVAC, 203, Maheshwari Mayank Plaza, Greenlands, Ameerpet, Hyderabad 500016

      India Jalandhar Aman Plaza, 3rd Floor, 310 Lajpat Nagar, Mahavir Marg, Jalandhar City - 144001, India

      India Kolkata 5th Floor, Rene Tower, Plot No. AA-I, 1842, Rajdanga Main Road, Kasba, Kolkata-700107, India

      India Mumbai VFS Global, Urmi Axis Building, Ground Floor, Behind Famous Studio, Opp. E. Moses Road, Mahalaxmi (West), Mumbai 400011

      India New Delhi Joint Visa Application Centre., Shivaji Stadium Metro Station, Baba Kharak Singh Marg, Mezzanine floor, New Delhi 110001, India

      India Pune VFS Global Services, F Core, 4th Floor, Marvel Edge, Viman Nagar, Pune - 411014

      Indonesia Bali 3rd Floor No. 14.3/A, Benoa Square, Jl. By pass I Gusti Ngurah Rai No. 21A, Kedonganan, Kuta, Bali - 80361, Indonesia

      Indonesia Jakarta Kuningan City, 1st floor No. L2-30/32 Jl. Prof. Dr. Satrio Kav. 18 Setiabudi, Kuningan, Jakarta – 12940, Indonesia

      Indonesia Surabaya 15th Floor, R. 1506, Graha Pena, Jalan Ahmad Yani No. 88, Surabaya - 60234, Indonesia

      Iran Tehran Cyprus Visa Application Centre , Office No 1, 1st Floor,Building number 49,Orfi-Shirazi Street, North Sheykh-Bahaei Av,Molla- Sadra Av,Vanak Square, Tehran , Iran.

      Ivory Coast Abidjan VFS Cote d’Ivoire, 3eme etage immeuble “Alliance A", Avenue Terrasson de Fougeres, Plateau Abidjan, Cote D’ivoire

      Japan Osaka Repro Minami-senba Building, 10th floor,1-3-5, Minamisenba, Chuo-ku, Osaka-shi, Osaka

      Japan Tokyo Edificio Toko Building 4th Floor, 2-3-14 Higashi Shinbashi,Minato-ku, Tokyo

      Kazakhstan Almaty office 502, 5th floor, Building 28 «V», Business Centre « Alatau Grand» Timiryazev street (Markov street crossing), Almaty, 050040

      Kazakhstan Astana office 507, 5th floor, Building 8/1, Business Centre «Aruzhan» Zhansugurov street, Astana, 010000

      Kenya Nairobi 2nd floor,West 1 Offices, Parklands Road, Nairobi, Kenya.

      Kosovo Prishtine VFS GLOBAL KOSOVO - Pashko Vasa , No 17 ,10000 Prishtine

      Kuwait Kuwait City Arraya Center, Level 30, Alshuhada Street, Kuwait City, Kuwait

      Latvia Riga Skolas street 20-16, LV-1010, Riga, Latvia

      Latvia Daugavpils 61 Rigas Iela,LV-5401, Daugavpils

      Latvia Liepaja 10 Kursu Iela,LV-3401, Liepaja

      Lebanon Beirut Cyprus VAC: Verdun, Roma Street, Monte Marina Bldg, Bloc C, 3rd flr

      Lithuania Klaipeda Klaipeda, Kaitos pr, 48B

      Lithuania Vilnius Vilnius, Linskmenu g., 5

      Mexico Mexico City 201-D Jaime Balmes #11,Col. Polanco Delegacion Miguel Hidalgo, Mexico, Distrito Federal, CP 11510

      Morocco Rabat 47 avenue atlas agdal Rabat

      Nepal Kathmandu Academy of Culinary Arts Building, Ground Floor, Mahalaxmisthan Marga, Lagankhel, Lalitpur, Kathmandu, Nepal.

      Nigeria Abuja No: 38, Lobito Crescent, Wuse-II, Abuja. Nigeria

      Oman Muscat Joint Visa Application Centre, Level 1, Tilal Office, Muscat Grand Mall, Dohat Al Adab Street, Al Khuwair, Muscat, Sultanate of Oman

      P.R. China Beijing Room M, floor 10th, Oriental kenzo Office Building, Dongzhimenwai Street No.48, Dongcheng District, Beijing, 100027

      P.R. China Guangzhou E Floor 9, Goldsun Building, No. 109 Tiyuxi Road, Tianhe District, Guangzhou, China 510620

      P.R. China Hong Kong Room 2126, 21F Sun Hung Kai Center, 30 Harbor road, Wanchai, Hong Kong

      P.R. China Shanghai 4/F, Jiushi Commercial Building, No. 213, Middle Sichuan Road, Huangpu District, Shanghai, 200002 China

      P.R. China Shenyang 2/F, Industrial Bank Building, No.77 Wenhua Road, Heping District, Shenyang, 110004 China

      Peru Lima Pasaje Mártir Olaya 129 OF. 1301, Miraflores . Lima, Perú

      Philippines Cebu 5F Keppel Center Unit 503 Samar Loop cor Cardinal Rosales Ave, Cebu Business Park Cebu City 6000 Philippines

      Philippines Manila Ground Floor, Ecoplaza Bldg., Don Chino Roces Ave., Makati City 1231 Philippines

      Poland Warsaw Atrium International Business Center, 5th Floor, 23, Jana Pawła II Avenue, Warsaw. Poland. Post Code : 00-854

      Poland Krakow Ul. Krolewska 57, (Klatka 1 / 1st floor), Krakow , Poland, Post Code : 30-081

      Poland Gdansk 8 Partyzantow street, (premises 101) 80-254 Gdansk, Poland

      Poland Poznan 1A Libelta Street Office No # 5, Poznan. Poland, Post Code : 61-706

      Portugal Lisbon Russia Visa Application Centre, 6th floor – Unit D, Rua dos Defensores de Chaves no 15, 1000-109 Lisboa, Saldanha, Lisbon , Portugal

      Republic of Korea Seoul 5th Floor, Danam Building, Sowol Ro 10, Jung-Gu, Seoul, 100-704

      Romania Bucharest Calea Dorobantilor 56, Bucharest, Romania

      Romania Constanta Capitan Romulus Petre 13, Constanţa, Romania

      Saudi Arabia Al Khobar JVAC - Office 2nd Floor, Unified Visa Application Centre, Opposite SABB Bank, Al Rakka, Al Khobar, Kingdom of Saudi Arabia.

      Saudi Arabia Jeddah Al Etimad Visa Centre TasHeel Commercial Plaza , Ground Floor - Suwaid Bin Sakher Street, Off Jundub Bin Kaab Street (Off Prince Sultan Street), Al Mohammadiyah District 1, Jeddah, KSA

      Saudi Arabia Riyadh Office 1st floor, Dove Plaza (Hyper Panda), Omm Al Hamam street, Omm Al Hamam, Riyadh, Kingdom of Saudi Arabia.

      Senegal Dakar Immeuble Alyama Avenue Lamine Gueye,angle Rue Jules Ferry Dakar-Senegal

      Singapore Singapore 135 Cecil Street, #08-01 MYP Plaza, Singapore 069536

      South Africa Cape Town VFS Schengen Visa Application Centre, Office 504, 5th Floor, 47 On Strand, Strand Street, Cape Town

      South Africa Johannesburg VFS Schengen Visa Application Centre, 1st Floor Rivonia Village, Corner Rivonia Boulevard and Mutual Road, Sandton, Johannesburg

      South Africa Durban VFS Schengen Visa Application Centre, Unit 101A 1st Floor, 91 -123 Cowey Road (Problem Mkhize Road), Essenwood Durban 4000

      South Africa Pretoria VFS Schengen Visa Application Centre, 1st Floor, Cherry Lane Office Park, 114 Fehrsen Street, Nieuw Muckleneuk, Brooklyn, PretoriaGauteng

      Sri Lanka Colombo VFS Global DVPC VAC No. 4, 1/1 Geethanjalee Place, Colombo 3, Sri Lanka

      Switzerland Berne Russia Visa Centre, VFS Global, , Bollingenstrasse 54, 3006, Bern, Switzerland

      Switzerland Geneva Russia VAC, Charles-Giron 1, 1203 Geneva, Switzerland

      Thailand Bangkok 8th Floor, Sukhumvit Soi 13, Klongtoey-Nua, Wattana, Bangkok, 10110 Thailand

      The Netherlands Amsterdam 2nd Floor, Travelport Building, Radarweg 501-545 1043 NZ Amsterdam

      The Netherlands Rotterdam Stationsplein 45,Unit A3.003,3013 AK Rotterdam ,Netherlands

      The Netherlands The Hague Russia Visa Application Centre, Parkstraat 99, 2ND floor, The Hague, Netherlands, 2514 JH

      Turkey Ankara Kavaklıdere Mah. Ataturk Boulevard No 154 Cankaya / Ankara

      Turkey Antalya Yesilbahce Mah. 1480 Sok. Ulker Apt. No 42/B Muratpasa-Antalya

      Turkey Bodrum Merkez Mah. Atatürk Bulvarı No:25 Bodrum Kat No:8 Avenue AVM Konacık Bodrum

      Turkey Bursa Kukurtlu Mah. Kukurtlu Cad. Sedef Apt. No:3 Osmangazi - Bursa

      Turkey Edirne 1. Murat Mah. Talatpaşa Cad. No 80 Kat 1 (Edirne Ticaret ve Sanayi Odası) Edirne

      Turkey Gaziantep Incilipınar Mah. C Nolu sokak Kaplama Is Merkezi Altı Sehitkamil/GAZIANTEP

      Turkey Istanbul Cumhuriyet Caddesi 193 34380 Harbiye, Sisli, Istanbul

      Turkey Istanbul Fahrettin Kerim Gokay Cad.No:31 B Blok Altunizade,Uskudar,Istanbul

      Turkey Izmir Akdeniz Mah. Akdeniz Cad. No:1/C Reyent Is Hani Pasaport Konak Izmir

      Turkey Marmaris Merkez Mahallesi 350. Sokak No:5 Armutalan, Marmaris 48700, MUGLA

      Turkey Trabzon Pazarkapı Mahallesi Sahil Caddesi ,No : 103 ,Trabzon Sanayi ve Ticaret Odası Kat :6 Ortahisar , Trabzon –Turkey

      U.S Washington DC 1625 K Street, N.W., Suite 103, Washington, DC 20006

      UAE Dubai Russia Visa Application Centre, Wafi Mall, Level 2, Falcon Phase 2, Umm Hurair 2, Dubai, UAE

      Uganda Kampala Wing "B", 1st Floor, Lugogo House, Lugogo bypass, Kampala Uganda

      UK London 66 Wilson Street, London Regional Corporate Office, EC2A 2BT, United Kingdom

      UK Birmingham 5 -14 South Road, Smethwick, Birmingham, B67 7BN

      UK Edinburgh 1 Rennie's Isle Leith Edinburgh EH6 6QT, United Kingdom

      UK Manchaster 50 Devonshire Street North, Manchester, M12 6JH

      UK Belfast Office 404, 4th Floor, Premier Business Centre, 20 Adelaide Street, Belfast. BT2 8GD

      UK Bristol Suite 102A, QC30 Queen Charlotte Street, Bristol BS1 4HJ

      UK Bradford Skipton Chamber 16-18 North Parade, Bradford, BD13HT

      UK Newcastle Gunner House, Neville Street, Newcastle Upon Tyne NE1 5DF

      UK Liverpool SUITE NO 207, Second Floor, GRAEME HOUSE, DERBY SQUARE, LIVERPOOL, L2 7ZH

      UK Leicester C/OPeepul's Centre, Leicester, Orchardson Avenue, Leicester, L E4 6DP.

      UK Glasgow 2nd Floor, 134 Berkeley Street, Glasgow, G3 7HY

      Ukraine Chernivtsi 31 Geroiv Maidany str., UA-58001 Chernivtsi

      Ukraine Dnipropetrovsk 22 Dmytro Yavornytskyi str., 2nd floor, BC Atrium,Dnipropetrovsk, UA-49000, Ukraine

      Ukraine Ivano-Frankivsk 4 a Troleibusna str., UA-76008 Ivano-Frankivsk

      Ukraine Kharkiv 7 Geroev Truda str., Shopping Center Karavan,Kharkiv, UA-61000 Ukraine

      Ukraine Khmelnytskyi 75/2 Vodoprovidna str, UA-29013 Khmelnytskyi

      Ukraine Kiev 1a Sportyvny Square, Gulliver Centre, 8 floor, UA-01001 Kyiv

      Ukraine Lutsk 31 Kryvyy Val str., UA-43000 Lutsk

      Ukraine Lviv MFC Lviv Forum, 2nd floor, 7B Pid dubom Str., Lviv, UA-79018 Ukraine

      Ukraine Odessa 22, Kanatnaya str., UA-65020 Odessa

      Ukraine Rivne 22,Symona Petlyury Street, UA-33028 Rivne

      Ukraine Ternopil 14,Tantsorova Street, UA-46008 Ternopil

      Ukraine Uzgorod 92,Kapushanska Street, UA-88018 Uzgorod

      Ukraine Vinnytsia 52a Pirogova, Vinnytsya, UA-21001 Ukraine

      Ukraine Zhytomyr 2A Baseina Street, UA-10014 Zhytomyr

      Uzbekistan Tashkent Amir Temur 95 A street, UzOman business centre, 503 b, 100084, Uzbekistan, Tashkent

      Venezuela Caracas Centro Comercial San Ignacio, Nivel Terraza, Local T-30, Urb. La Castellana. Caracas.

      Vietnam Hanoi Vinafor building, 11th Floor 127 Lo Duc, Dong Mac Ward Hai Ba Trung District Ha Noi City, 10000 Vietnam

      Vietnam Ho Chi Minh City Resco building 4th Floor 94-96, Nguyen Du Street Ben Nghe Ward, District 1 Ho chi Minh City, 70000 Vietnam

      Zimbabwe Harare South Africa Visa Application Centre, VFS Visa Processing Centre, Celestial Park, Block 6 Ground Floor Harare Zimbabwe

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