To be a fan!

Questions and answers

  • Questions related to FAN ID
  • Picking up the FAN ID in a FAN ID Distribution Center
    • Are there plans to open FAN ID Distribution centers in other locations?

      The addresses and opening hours of the FAN ID Distribution centers are available on the official website in the section "Where to get". You can download a map here and see how to get to a FAN ID Distribution Center.

    • Which documents must be presented by a spectator in order to receive a FAN ID at a FAN ID Distribution center?

      You must present the original of an identity document (the original of a birth certificate for children under 14 years), a ticket for a match or the document which entitles you to get a match ticket.

    • Which documents must be presented to receive a FAN ID at a FAN ID Distribution center if I have submitted my application previously on the official website?

      You must present the original of an identity document (the original of a birth certificate for children under 14 years) the details of which were specified in the application for a FAN ID issue and (if possible) the application number.

    • The Rules of Behaviour at FAN ID Distribution centers.

      On the premises of FAN ID distribution centers, the following are prohibited:
      - to be under the influence of alcohol or drugs;
      - to perform actions which endanger one's own health and safety as well as the health and safety of others;
      - to perform actions which are aimed to provoke hate and hostility or violate the dignity of a person or group of persons based on gender, race, nationality, language, origin or religion;
      - to offend public morality;
      - to enter the center with animals or birds except for service dogs with muzzles;

      It is prohibited to carry or use in FAN ID distribution centers the following things:
      - weapons of any kind including those for self-defence, ammunition, piercing and cutting objects, objects which may be used as weapons, explosives, poisonous and strong smelling substances, radioactive materials;
      - flammable and pyrotechnical substances and products (except for matches and lighters), including distress flares, flares, firecrackers, gas cylinders and chemical materials which may be used for making pyrotechnical products;
      - other substances, articles and products which may cause smoke or flame; 
      - devices and articles which are not pyrotechnical for scattering or dispersion of various materials and substances (confetti cannons);
      - colouring substances;
      - alcoholic beverages of any kind, narcotics or toxic substances or stimulants;
      - propagandistic materials of extremist character or those containing Nazi signs or symbols or signs or symbols of extremist organisations;
      - illicit trade or distribution by any means of political, religious and racist materials (including posters, leaflets, brochures).

    • Can I get a FAN ID at a FAN ID Distribution center on behalf of a spouse, friend, or relative?

      A FAN ID may be received by an authorized representative who can provide a copy of the principal’s identity document, a notarized authorization form and the representative's identity document.

  • The Visa-free Entry
    • Purpose of a FAN ID.

      A FAN ID is required for the 2018 FIFA World Cup™ spectators in order to access the stadium and ensure a comfortable stay at the match venue. A FAN ID entitles its holder to free travel in the host cities on match days.

      In case a FAN ID is used as an entry/exit document for the 2018 FIFA World Cup™, the foreign citizen’s passport must be valid as of the moment of entry and for the duration of stay in the Russian Federation.

      Foreign spectators can enter and leave the territory of the Russian Federation visa-free multiple times with a FAN ID either in the laminated form or in electronic format if they have valid documents of identification that are recognized as such by the Russian Federation (Рassport).

      Multiple entry is possible from 00:00 June 4 to 23:59 July 15, 2018 (local time of arrival). Multiple exit is possible from 00:00 June 4 to 23:59 July 25, 2018 (local time of departure).

      In case a FAN ID is used as an entry/exit document for the 2018 FIFA World Cup™, the foreign citizen’s passport must be valid as of the moment of entry and for the duration of stay in the Russian Federation.

      When submitting a FAN ID application you must specify the data from the ID document (passport) that you will use for entering the territory of the Russian Federation.

      If the FAN ID application was approved or the FAN ID was obtained but the spectator has been issued a new ID document (recognized as such by the Russian Federation) on the basis of which he or she is going to enter the territory of the Russian Federation, the data in the FAN ID must be changed.

      You can find out how to change the data in the FAN ID in the section "Changing the data in the FAN ID application"

      ID cards of foreign countries cannot be used for entering the Russian Federation.

    • Foreign spectator’s guide.
      What do you need to know about a fan id?

      1.     You have decided to travel to Russia for 2018 FIFA World Cup™ matches.

      2.     Buy your match ticket athttp://tickets.fifa.com//.

      3.     The matches will take place in 11 of the best and most beautiful Russian cities: Moscow, Saint Petersburg, Kazan, Sochi, Samara, Nizhny Novgorod, Kaliningrad, Yekaterinburg, Saransk, Volgograd, and Rostov-on-Don.

      4.     Check to see if you need a Russian visa. If so, simplify matters by registering on the www.fan-id.ru website and get a free FAN ID by mail, by visiting a VFS Global visa center, or at a Rossotrudnichestvo representative office (addresses can be found on the www.fan-id.ru website). Travel to Russia using the FAN ID without applying for a Russian visa. If you will be arriving in Russia via another country, check whether you need a transit visa. If so, be sure to get it beforehand.

      5.     What is a FAN ID?

           A FAN ID can be printed on paper (in laminated form), or it can be obtained in electronic form. We recommend you to get your FAN ID in laminated form right away.

           To access a stadium, you will need a FAN ID in laminated form + a match ticket.

           For visa-free multiple ENTRIES into Russia over the period from 00:00 4 June to 23:59 15 July 2018 (local time) you will need a FAN ID in laminated or electronic form + passport.

           For visa-free multiple EXITS from Russia over the period from 00:00 4 June to 23:59 25 July 2018 (local time) you will need a FAN ID in laminated or electronic form + passport.

           For free travel by public transport (except taxi) and on additional trains between host cities you will need a FAN ID in laminated form + a match ticket + passport.

      6.     Where to register: on the www.fan-id.ru website.

      7.     Carefully fill in all the fields, enter all your personal data (surname, name/names, date of birth, gender, nationality, series/number/date of issue/issuing authority of your passport) just as they appear in your passport (don’t shorten names; specify all the names if you have more than one), enter the number of the passport you are using to fly to Russia as well as your mobile phone number and email address. Choose the method you prefer for the delivery of your FAN ID and upload your photo. Keep in mind that the photo must have a light background. Learn more about the requirements on the www.fan-id.ru website. Follow them carefully!

      8.     Receive notification to your phone and email address that your FAN ID application has been approved and prepare to get your FAN ID in the way you specified during the registration.

      9.     Prepare for your trip, plan your itinerary, buy a ticket to Russia, and reserve a hotel room.

      10.  If you have tickets for matches in different cities, register athttps://tickets.transport2018.com/free-train/schedule for free train travel to the required city. Specify your ticket number, the number of your approved FAN ID application or the number of the FAN ID itself and your personal data; then choose a train and reserve your travel.

      11.  Hurray! You’ve got your FAN ID!

      12.  Your suitcase is packed, your passport and FAN ID are ready to go. You are all set to travel! You can fly, sail or travel to Russia by land!

      13.  If you are flying, present your passport and FAN ID during check-in for your flight to Russia.

      14.  Hurray! You are on the plane!

      15.  And now through the window you can see a city or a sea.

      16.  Welcome to Russia!

      17.  Present your passport and FAN ID at passport control at a border crossing point of the Russian Federation. You will be issued an immigration card. Keep it until you leave Russia.

      18.  You have arrived! Remember that you must register with the immigration authorities within one day of your arrival at your destination. If you are staying at a hotel, as a rule, the hotel will take care of this for you. If you plan to live in and travel around Russia entirely in buses, mobile homes, personal vehicles, small vessels, etc., you do not need to register with the immigration authorities.

      19.  Your FAN ID is your best friend in Russia. Don’t lose it!

      20.  Take your match ticket and FAN ID with you to the match – without them you will not be able to enter the stadium. Remember that for access to the stadium you need a FAN ID in laminated form. You will not be able to enter the stadium using a FAN ID in electronic form. Be sure to get a FAN ID in laminated form beforehand at one of the nearby FAN ID Distribution Centers. This will only take a few minutes since you have already registered and have a FAN ID in electronic form.

      21.  If you are traveling on a free train to another city for a match, take your passport, FAN ID in laminated form and match ticket with you – without them you will not be able to board the train.

      22.  Everything went well! You have seen the best places in Russia and have experienced some unforgettable moments at the most anticipated football event of the year in Russia. You have felt our hospitality and picked up some souvenirs. But now the matches are over and it is time to leave. It is sad. Remember that if you used a FAN ID to enter Russia, you must also use it to leave Russia before the end of the day on 25 July 2018.

      23.  We are looking forward to seeing you in Russia again! You are always welcome here!

      24.  What to do if:

      1) You have lost your FAN ID in Russia:

      Get a replacement at FAN ID Distribution Centers in host cities. The addresses are shown below.

      2) You have not received your FAN ID by mail at the address you specified and it is time to leave for Russia:

      Use a FAN ID in electronic form – you will receive it at the email address you specified during registration at the website www.fan-id.ru. Print it out and you will be able to use it to enter and exit Russia.

      What is a FAN ID in electronic form? It is:

      - Your visa-free multiple ENTRIES into Russia over the period from 00:00 4 June to 23:59 15 July 2018 (local time) with the FAN ID + passport.

      - Your visa-free multiple EXITS from Russia over the period from 00:00 4 June to 23:59 25 July 2018 (local time) with the FAN ID + passport.

      - BUT! Remember: to enter the stadium, you must get a FAN ID in laminated form from a FAN ID Distribution Center in the city you have traveled to for the match (this will only take a few minutes).

      - You will not be able to travel by free train to a match in another city with a FAN ID in electronic form. For this, you must have a FAN ID in laminated form.

      WHERE to get a FAN ID:

      ·        Moscow: 34 Khamovnichesky Val;  

      ·        Saint Petersburg: “Preobrazhenskiy dvor” business center, 26 Liteyny Avenue;

      ·        Sochi: “MoreMall” shopping center, 7 Novaya Zarya;

      ·        Kazan: “Rodina” shopping center, 44/8 Baumana Street;

      ·        Kaliningrad: “Morskoy” business center, 35 Teatralnaya Street;

      ·        Nizhny Novgorod: 28 Sovnarkomovskaya Street;

      ·        Samara: “Sila Sporta” shopping center, 17 Moskovskoye Shosse;

      ·        Rostov-on-Don: “5 morey” business center, 6 Nizhnebulvarnaya Street;

      ·        Volgograd: “Europa City Mall” shopping and entertainment center, 54Б Prospekt imeni V.I. Lenina;

      ·        Yekaterinburg: “Passazh” central department store, 9 Vaynera Street;

      ·        Saransk: “Admiral” business center, 30 Bolshevistskaya Street.

      Information about the addresses of the FAN ID Distribution Centers as well as information about the opening hours of the FAN ID Distribution Centers is published on the www.fan-id.ru website.

      Over the period from 4 June to 25 July 2018, FAN ID technical support  points will be open at the host city airports and also at the land border checkpoints of the Russian Federation. If you make mistakes in your personal data during the registration, we will correct them for you so that you can go through passport control.

      WHERE:

      Sheremetyevo Airport (Moscow);

      Domodedovo Airport (Moscow);

      Vnukovo Airport (Moscow);

      Pulkovo Airport (Saint Petersburg);

      Kazan Airport (Kazan);

      Sochi Airport (Sochi);

      Khrabrovo Airport (Kaliningrad);

      Koltsovo Airport (Yekaterinburg);

      Saransk Airport (Saransk);

      Strigino Airport (Nizhny Novgorod);

      Kurumoch Airport (Samara);

      Gumrak Airport (Volgograd);

      Platov Airport (Rostov-on-Don);

      Torfyanovka land border checkpoint (Leningrad Region);

      Ivangorod land border checkpoint (Leningrad Region);

      Mamonovo land border checkpoint (Kaliningrad Region);

      Mamonovo II land border checkpoint (Kaliningrad Region);

      Chernyshevskoye land border checkpoint (Kaliningrad Region);

      Sovetsk land border checkpoint (Kaliningrad Region);

      Bagrationovsk land border checkpoint (Kaliningrad Region);

       

      The FAN ID technical support points at the airports and at the land border checkpoints do not provide services to the citizens of Russia and do not take applications for or issue FAN IDs. They are intended only to provide technical support to foreign spectators when they enter and exit Russia.

      Contacts you may find useful:

      FAN ID – www.fan-id.ru.

      You can contact us at https://www.fan-id.ru/contacts.html.html.

      Call 8 (800) 775-20-18 (24-hour free multi-channel phone line for calls from Russia), +7 (495) 741-18-18 (for calls from abroad).

       

      Travel – free train tickets to the host cities:

      http://transport2018.com//

      8 (800) 775-20-18 (24-hour free multi-channel phone line for calls from Russia), +7 (495) 741-18-18 (for calls from abroad).

       

      Useful phone numbers:

      112, 101 – rescue service, phone numbers for all the emergency services

      101 – fire department

      102 – police

      103 – ambulance and emergency medical services

    • Actions to be taken if an airline refuses to allow boarding when using a FAN ID
    • Recommendations for spectators on how to use a FAN ID for air travel
    • List of checkpoints
  • Free travel with a FAN ID
  • The FAN ID for children
    • Do children have to obtain a FAN ID?

      Yes, they do. Children must obtain their own FAN IDs.

    • Who can submit an application and obtain a FAN ID for children under the age of 14 years?

      A legal representative of a child (the father, the mother or a representative appointed by a child protection body) can submit an application for a child under the age of 14 years, sign his or her consent for the processing of the child’s personal data, and obtain a FAN ID.

      This procedure will require the demonstration of the original of the child’s birth certificate, an identity document for the child’s legal representative, a ticket or a document granting the right to obtain a ticket, and a certificate of guardianship (if the child’s interests are represented by a guardian). (Art. 64, 123, 148.1 of the Code of Family of the Russian Federation, art. 26 part 1, art. 7 and 8 of the Federal Law dated April 24, 2008 No. 48-FZ "On Guardianship and Custody").

      Please note that in order to submit an application for a child it is necessary to have his or her picture taken.

    • What document should be used for submitting a FAN ID application for citizens under 14 years of age?

      The information from the birth certificate/international passport is be used for submitting an application for a FAN ID for citizens of the Russian Federation under 14 years of age.

      To submit a FAN ID application for foreign citizens under 14 years of age the information from an ID document recognized as such by the Russian Federation (passport) is used, unless otherwise provided by the effective legislation of the Russian Federation.

    • Does a child need to be physically present when applying for a FAN ID at a FAN ID Distribution Center?

      Yes, the child must be present for a photo.

  • Application questions
    • The data list that are required to submit a FAN ID issue application.

      To submit an application for a FAN ID issue, the following data are required:
      - spectator’s family name, given name, patronymic (second name or names);
      - date of birth;
      - sex;
      - details of the identity document (document’s type, series, number, issuing authority, issuance date);
      - nationality;
      - ticket request number or a 2018 FIFA World Cup™ match ticket number;
      - a photograph;
      - mobile phone number;
      - e-mail address;
      - mail address for FAN ID delivery.

    • What are the statuses of a FAN ID application and what do they mean?

      Applications for FAN ID issue can get the following statuses:
      "Approved" – a positive decision was taken for your application and your FAN ID can be issued.
      "Not found" – you need to make sure that you have entered the number of an application for a FAN ID, rather than a ticket request number or ticket number.
      "Under consideration" – the decision on your application is pending.
      "Rejected" – a negative decision was taken on your application. 
      "Cancelled" – the application was rejected because you have provided incorrect data.

    • I have received sms confirmation of the application. What should I do next?

      You have received (by SMS or email notification) confirmation that your application has been accepted for review. Expect another notification about the status of your application. The standard processing time for a FAN ID application is 72 hours.

    • How do I change an incorrectly filled in form?

      You must wait for a decision on the application and register again.

    • How many applications can I file using the same ticket request number if it includes multiple tickets?

      You may use a ticket request number several times (depending on the number of purchased tickets).

    • What should I do if I have forgotten my application number?

      If you have lost the application number, you may check the application status on the official website using the details of your identity document (in the section "Check Status" -> "Forgotten Application Number?")

      Please note that the application number is not required to obtain a FAN ID. If your application has been approved, you can receive your FAN ID by presenting your identity document.

    • When I enter the application number in the section "Check the status", the system displays the answer "Not found".

      Please take note! Check that you have entered the number of a FAN ID application not a ticket request number/ticket number.

    • The photo requirements for a FAN ID.

      The photo must be clear and in color with an uncovered full-face image without hat or headgear. For uploading at the portal, the photo must be in the .jpg or .jpeg format with a maximum file size of one (1) megabyte with a minimum width of 420 pixels and a minimum height of 525 pixels. 

      The photo should be taken not more than six months before the filing date of the application. 
      The positioning requirements for the photo are the following: the photographed person should be directly facing the camera with eyes open and mouth closed; the face should be entirely in focus; the number of people in the picture should be no more than one, no chair backs or toys are allowed; the background must be plain white, the use of yellow, red, or other color lighting is not permitted, the face should be evenly illuminated, the face and eyes must be clearly visible and free from shadows, there should not be any bright spots in the photo, the "red eye" effect is not allowed.

      The subject’s headgear must not conceal the face oval (e.g. for the persons whose religious beliefs do not allow them to be seen by strangers without a head covering or for whom the continuous wearing of a head covering is a mandatory attribute of their national or religious affiliation) provided that the citizen is shown wearing such headgear in his or her identity document; persons who always wear eyeglasses may provide/take their photo while wearing eyeglasses. The eyeglasses should have clean and transparent lenses (without tinting) so that the eyes are clearly visible. The rim of the eyeglasses should not hide the eyes. The eyeglasses should not show any glare; eye bandages are allowed only for medical reasons provided that the person is shown wearing such an eye bandage in the photo in the identity document; editing the colour image to improve the image is not allowed.

  • The changing of the  FAN ID application data
  • Issues Related to FAN ID Delivery and Issuance
    • Postal delivery of FAN ID to foreign citizens and stateless persons.

      The postal delivery is performed at the fan’s request. For this purpose, in the process of FAN ID applying a fan should choose "By mail" as the type of delivery and specify the mail address for FAN ID delivery. 

      The fan will receive e-mail and sms notifications on the FAN ID delivery status. Such messages will be sent to the e-mail address and the phone number specified during the fan’s registration. 
      The delivery of postal items with a FAN ID can be tracked at the official website of the Russian Post: www.pochta.ru/tracking. The tracking code will be provided in the SMS and e-mail notifications. 

      During the process of applying for FAN ID, you must specify the details from the same identity document that you will use for entry into the Russian Federation.

    • Delivery of FAN ID to foreign citizens and stateless persons through the VFS Global Visa Application Centers.

      The foreign spector can also choose and register for the courier delivery to one of the visa centers located abroad. For this purpose the foreign spectator should in the FAN ID applying process select the type of delivery "To the visa application centre of VFS", then select the country and specify the visa application center from the list available in the country.

      The foreign spectator will receive notification of the FAN ID sending via e-mail and SMS notice to the phone number specified in the registration process.
      The tracking of the FAN ID delivery is available at the visa application centre website: www.vfsglobal.com. A tracking code will be specified in the SMS and e-mail notification.
      A notification on the delivery of the FAN ID to the Visa Application Center will also be sent. 

      In the process of applying for obtaining the identifier of the fan need to specify the details of the same document that will be used for entry to the Russian Federation.

      During the process of applying for FAN ID, you must specify the details from the same identity document that you will use for entry into the Russian Federation.

      You will have to present the ID document specified during registration when receiving the FAN ID.

      In order for a person representing the interests of a spectator by power of attorney to receive a FAN ID it is necessary to present:
      - the representative's ID document;
      - a copy of the spectator's ID document with the information specified in the FAN ID application (containing an identifiable photo and readable information);
      - a document confirming the representative's powers (a notarized power of attorney executed in accordance with the legislation of the country in which the FAN ID is issued).

    • Delivery of FAN ID to foreign citizens and stateless persons through Rossotrudnichestvo offices.

      A foreign spectator can choose theoption to have a FAN ID delivered to one of the Russian Centers of Science and Culture located abroad. In order to do this, a foreign spectator should select the option "to a Rossotrudnichestvo office", then choose the country and specify the office from the list of offices available in thatcountry.

      The foreign spectator will receive a notification on the dispatch of a FAN ID at his or her email address and a text message at the telephone number specified by the foreign spectator at registration.

      The approximate delivery time of a FAN ID is 45 calendar days from the moment of dispatch.

      A fan can receive information on the availability for issuance of a FAN ID at a Rossotrudnichestvo representative office – Russian Center of Science and Culture –by contacting the respective office. The telephone number is provided in the list of the offices and will also be specified in the notification that the spectator will get by email or text message.

      During the issuance of a FAN ID, the information specified must be from the same ID document that will be used for entering the territory of the Russian Federation.

      You will have to present the ID document specified during registration when receiving the FAN ID.

      It is possible to collect a FAN ID in a Rossotrudnichestvo representative office in person upon presentation of the ID document recognized by the Russian Federation as such (passport). A third party cannot collect a FAN ID by POA.

    • Postal delivery of FAN ID to citizens of the Russian Federation.

      Postal delivery is performed at the fan’s request. For this purpose, in the process of  FAN ID application a fan should choose "In aoffice of the Russian Post" as the type of delivery and specify the post office for FAN ID delivery. 

      The fan will receive two notifications (via e-mail and sms) about FAN ID delivery status. These messages will be sent to the e-mail address and the phone number specified during the fan’s registration: 
      - the notice of the FAN ID dispatch to the fan at the address of the selected post office; 
      - the notice of the FAN ID delivery to the selected post office. 
      The delivery of the postal items with FAN ID can be tracked at the official website of the Russian Post: www.pochta.ru/tracking. The tracking code will be provided in the SMS and e-mail notifications.

      The FAN ID will be delivered to the post office, marked as "On demand" and stored there for 30 days from the date of its receipt by the post office. The storage period starts to run from the day following the day of the  parcel receipt  in the post office.
      It is necessary to use the same identification document both when you submit a FAN ID application and when you receive your FAN ID. List of identification documents for receiving a FAN ID in a post office:

      - a passport of a citizen of the Russian Federation certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation up to 14 years in age;

      - a passport of a citizen of the Russian Federation certifying the identity of a citizen of the Russian Federation outside the Russian Federation (international passport)

      - for citizens of the Russian Federation up to 14 years in age;

      - a birth certificate or an international passport – for citizens of the Russian Federation of 6 to 14 years in age upon the presentation by a legal representative of a document certifying the identity as well as documents confirming their power to act as a legal representative.

      A third party cannot collect a FAN ID by POA in a post office.



    • FAN ID Delivery to a Post Office for Citizens of the Russian Federation under 14 Years in Age.

      The delivery of a FAN ID to a post office to citizens of the Russian Federation under 14 years in age is performed at the request of a legal representative of the minor.
      The issuance of a FAN ID to children under 6 years in age is performed without the child’s presence to his/her legal representative.
      The issuance of a FAN ID to children of 6 to 14 years in age is performed in the child’s presence to his/her legal representative upon availability of the recipient’s ID documents.

      The issuance can be performed to a parent, adoptive parent, or guardian on the basis of their ID documents and documents confirming their power to act as the recipient’s legal representative.

      List of documents confirming the power to act as the recipient’s legal representative:
      To confirm the parents’ power to act as the child’s legal representatives, the following documents must be presented:
      - the child’s birth certificate containing information about the parent;
      - the parent’s passport or another document certifying the parent’s identity containing information about the child (if the family name, first name or patronymic have been changed, the documents confirming the specified changes must also be presented).

      To confirm the adoptive parents’ power to act as the child’s legal representatives, the following documents must be presented:
      - a document certifying the adoptive parent’s identity;
      - the child’s birth certificate specifying the adoptive parent as a parent (Provision 3, Article 44, Federal Law dated 15 November 1997 №143-FZ “On civil statuses”).
      To confirm the guardians’ (including adoptive or foster parents) power to act as the child’s legal representatives, the following documents must be presented:
      - a document certifying the guardian’s identity;
      - the child's birth certificate;
      - a certificate by a tutorship and guardianship authority on assigning a guardian (or a certificate on preliminary guardianship in accordance with Article 12 of the Federal Law dated 24 April 2008 №48-FZ “On guardianship and custody”).

    • Getting a FAN ID by citizens of the Russian Federation at a multifunctional center for providing state and municipal services.

      A FAN ID can be issued at a multifunctional center for providing state and municipal services (hereinafter referred to as the MFC) in Moscow at the spectator’s request. In order to do this, the spectator should select "Moscow MFC" as a delivery option while submitting a FAN ID application and select the MFC in Moscow at which the fan would like to get a FAN ID.

      The spectator will receive a notification on the possibility of getting a FAN ID at the MFC at his or her email address and a text message at the telephone number specified by the spectator at registration.

      To collect a FAN ID in an MFC you must present:

      1. In person: the ID document (valid as of the date of receiving a FAN ID) whose details the spectator specified in the FAN ID application

      2. If collected by the representative of a spectator younger than 14 years in age, including a legal representative:
      - the representative's ID document;
      - the spectator's ID document, whose information was specified by the spectator in the FAN ID application;
      If collected by a legal representative the presence of the spectator younger than 14 years in age is not required.

      3. If collected by a person acting on behalf of a spectator younger than 14 years in age:
      - a document confirming the representative’s powers (a notarized power of attorney or a proxy of authority equal to a notarized power of attorney in accordance with the civil legislation of the Russian Federation);
      - the representative's ID document;
      - a copy of the spectator's ID document whose information was specified in the FAN ID application (containing an identifiable photo and readable information).

    • My FAN ID was sent to a post office but I couldn’t get it because there is a mistake in the name or the date of birth.

      You need to submit a new application for FAN ID issue and specify your correct personal data. After the new application is approved, you will be able to obtain your FAN ID with the correct personal data.

    • My FAN ID was sent to a post office but I couldn’t get it because of a mistake in the passport details.

      Please contact the technical supportservice by e-mail support@fan-id.ru.

      In your message, you must specify: 
      - fan’s full name; 
      - the application number; 
      - ticket request ID for a ticket to a 2018 FIFA World CupTM match, for which the FAN ID application was registered.

      For the  identification, you must attach a scanned copy of the identity document with clearly visible passport details and the holder’s photo. 
      Then the application will be adjusted (and if necessary re-registered, you will receive a notification to specified phone number and e-mail).
      After data correction a FAN ID will be sent to you again.

      If you do not have access to the Internet to adjust your application, please, contact one of the FAN ID Distribution centers.

    • My FAN ID was sent to me by mail. There was a mistake in the address and my FAN ID was sent to the wrong place.

      Please contact technical support by e-mail support@fan-id.ru

      In your message, you must specify:
      - the fan’s full name; 
      - the number of the application to correct; 
      - ticket request ID for a ticket to a 2018 FIFA World CupTM match, for which the FAN ID application was registered.

      For the identification, you must attach a scanned copy of the identity document with clearly visible passport details and the holder’s photo. 
      Then the application will be adjusted (and if necessary re-registered, you will receive a notification to specified phone number and e-mail).

      After data correction a FAN ID will be sent to you again. If you do not have access to the Internet to adjust your application, please, contact one of the FAN ID Distribution centers.

    • What is the delivery time of my FAN ID to the post office?

      The estimated delivery time of a FAN ID to the post office is approximately 6 to 9 calendar days.

    • What is the time for a FAN ID delivery abroad?

      The estimated delivery time for a FAN ID to a foreign country is 30 days. Delivery to the Russian border post office takes 7 to 11 days. After this period, please check the delivery time of the local postal operator.

    • Where can I check FAN ID delivery status?

      You can check the delivery status in the section "Check the status".

    • What do delivery statuses mean?

      The following FAN ID delivery statuses are provided: 
      "Not processed" – a FAN ID has not yet been processed. 
      "In print" –  FAN ID issue is being processed. 
      "Issued" – a FAN ID has been issued. 
      "Sent" – a FAN ID has been sent. 
      "Delivered to the operator" – a FAN ID has been delivered to the postal operator. 
      "Delivered to the spectator" – a FAN ID has been delivered. 
      "Returned" –  a FAN ID has been returned to the FAN ID Distribution center. 
      "Declined when checking the data" – you need to provide a new photo in order to obtain a FAN ID. 

    • List of post offices available for delivery of FAN ID.

      610000, Kirovskaya Oblast, Kirov, ulitsa Spasskaya, 43

      607220, Nizhegorodskaya Oblast, Arzamasskiy Rayon, Arzamas, Prospekt Lenina, 164

      606000, Nizhegorodskaya Oblast, Dzerzhinsk, Prospekt Dzerzhinskogo, 4

      614000, Permskiy Kray, Perm, ulitsa Lenina, 28

      424000, Respublika Mariy El, Yoshkar-Ola, ulitsa Sovetskaya, 140

      426000, Izhevsk, ulitsa Kirova, 116

      429956, Respublika Chuvashiya, Novocheboksarsk, ulitsa Vinokurova, 111

      428000, Respublika Chuvashiya, Cheboksary, Prospekt Lenina, 2

      423455, Respublika Tatarstan, Almetyevsk, ulitsa Lenina, 195

      423800, Respublika Tatarstan, Naberezhnye Chelny, ulitsa Gidrostroiteley, 1

      423570, Respublika Tatarstan, Nizhnekamskiy Rayon, Nizhnekamsk, ulitsa Baki Urmanche, 6

      460000, Orenburgskaya Oblast, Orenburg, ulitsa Kirova, 16

      462419, Orenburgskaya Oblast, Orsk, Prospekt Lenina, 28

      440000, Penzenskaya Oblast, Penza, ulitsa Kirova, 68/7

      452680, Respublika Bashkortostan, Neftekamsk, ulitsa Lenina, 13

      452616, Respublika Bashkortostan, Oktyabrskiy, ulitsa Korolyova, 13

      453250, Respublika Bashkortostan, Salavat, Bulvar Yulayeva, 18А

      453126, Respublika Bashkortostan, Sterlitamakskiy Rayon, Sterlitamak, ulitsa Khudayberdina, 60

      450000, Respublika Bashkortostan, Ufa, ulitsa Lenina, 28

      446200, Samarskaya Oblast, Novokuybyshevsk, ulitsa Mironova, 2

      446001, Samarskaya Oblast, Syzran, ulitsa Sovetskaya, 26

      445050, Samarskaya Oblast, Tolyatti, ulitsa Mira, 67

      413841, Saratovskaya Oblast, Balakovskiy Rayon, Balakovo, ulitsa Minskaya, 29

      410000, Saratovskaya Oblast, Saratov, ulitsa Moskovskaya, 109

      432000, Ulyanovskaya Oblast, Ulyanovsk, ulitsa Goncharova, 9

      675004, Amurskaya Oblast, Blagoveschensk, ulitsa Pionerskaya, 27

      683024, Kamchatskiy Kray, Petropavlovsk-Kamchatskiy, Prospekt Rybakov, 2

      692760, Primorskiy Kray, Artyom, ulitsa Internatsionalnaya, 45

      690090, Primorskiy Kray, Vladivostok, ulitsa Verkhneportovaya, 2

      692921, Primorskiy Kray, Nakhodka, Nakhodkinskiy Prospekt, 43

      692519, Primorskiy Kray, Ussuriysk, ulitsa Sovetskaya, 56

      677000, Respublika Sakha (Yakutiya), Yakutsk, ulitsa Dzerzhinskogo, 4

      693020, Sakhalinskaya Oblast, Yuzhno-Sakhalinsk, ulitsa Lenina, 220

      681000, Khabarovskiy Kray, Komsomolsk-on-Amur, Prospekt Mira, 27

      680020, Khabarovskiy Kray, Khabarovsk, ulitsa Sheronova, 7

      142400, Moskovskaya Oblast, Noginskiy Rayon, Noginsk, ulitsa Tretyego Internatsionala, 74

      142100, Moskovskaya Oblast, Podolsk, Prospekt Lenina, 109/61

      140100, Moskovskaya Oblast, Ramenskiy Rayon, Ramenskoye, ulitsa Karla Marksa, 2

      141100, Moskovskaya Oblast, Schyolkovskiy Rayon, Schyolkovo, ulitsa Talsinskaya, 3

      360051, Kabardino-Balkarskaya Respublika, Nalchik, Prospekt Shogentsukova, 14

      367000, Respublika Dagestan, Makhachkala, ulitsa Abubakarova, 18

      386102, Respublika Ingushetiya, Nazranovskiy Rayon, Nazran, ulitsa Moskovskaya, 21

      362003, Respublika Severnaya Osetiya-Alaniya, Vladikavkaz, Prospekt Kosta, 134

      355035, Stavropolskiy Kray, Stavropol, Prospekt Oktyabrskoy Revolutsii, 10/12

      364024, Chechenskaya Respublika, Grozny, ulitsa Griboyedova, 110

      163000, Arkhangelskaya Oblast, Arkhangelsk, ulitsa Voskresenskaya, 5

      164500, Arkhangelskaya Oblast, Severodvinsk, Prospekt Truda, 18

      160000, Vologodskaya Oblast, Vologda, Sovetskiy Prospekt, 4

      162608, Vologodskaya Oblast, Cherepovets, ulitsa Komsomolskaya, 12

      196657, Sankt-Peterburg (Saint Petersburg), Kolpino, ulitsa Proletarskaya, 60А

      196607, Sankt-Peterburg (Saint Petersburg), Pushkin, ulitsa Leningradskaya, 38

      183038, Murmanskaya Oblast, Murmansk, Prospekt Lenina, 82А

      173025, Novgorodskaya Oblast, Velikiy Novgorod, Prospekt Mira, 13 korpus 1

      180000, Pskovskaya Oblast, Pskov, ulitsa Sovetksaya, 20

      185035, Respublika Kareliya, Petrozavodsk, ulitsa Dzerzhinskogo, 5

      167000, Respublika Komi, Syktyvkar, ulitsa Lenina, 60

      656000, Altayskiy Kray, Barnaul, Prospekt Lenina, 54

      659300, Altayskiy Kray, Biysk, ulitsa Sovetskaya, 34

      658200, Altayskiy Kray, Rubtsovsk, ulitsa Karla Marksa, 139

      672000, Zabaykalskiy Kray, Chita, ulitsa Butina, 37

      665835, Irkutskaya Oblast, Angarskiy Rayon, Angarsk, kvartal 85А, 7

      665708, Irkutskaya Oblast, Bratskiy Rayon, Bratsk, ulitsa Kirova, 30

      650000, Kemerovskaya Oblast, Kemerovo, Sovetskiy Prospekt, 61

      654000, Kemerovskaya Oblast, Novokuznetsk, Prospekt Metallurgov, 21

      662150, Krasnoyarskiy Kray, Achinskiy Rayon, Achinsk, Pervyy Mikrorayon, 43

      660000, Krasnoyarskiy Kray, Krasnoyarsk, ulitsa Lenina, 49

      663302, Krasnoyarskiy Kray, Norilsk, ulitsa Komsomolskaya, 33

      630099, Novosibirskaya Oblast, Novosibirsk, ulitsa Sovetskaya, 33

      644099, Omskaya Oblast, Omsk, ulitsa Gertsena, 1

      670000, Respublika Buryatiya, Ulan-Ude, ulitsa Lenina, 61

      667000, Respublika Tyva, Kyzyl, ulitsa Kochetova, 53

      655017, Respublika Khakasiya, Abakan, Prospekt Lenina, 86А

      636019, Tomskaya Oblast, Seversk, Kommunisticheskiy Prospekt, 116

      634050, Tomskaya Oblast, Tomsk, Prospekt Lenina, 93

      640002, Kurganskaya Oblast, Kurgan, ulitsa Gogolya, 44

      623400, Sverdlovskaya Oblast, Kamensk-Uralskiy, Prospekt Pobedy, 5

      622000, Sverdlovskaya Oblast, Nizhniy Tagil, ulitsa Pervomayskaya, 52

      623100, Sverdlovskaya Oblast, Pervouralsk, ulitsa Trubnikov, 52

      625000, Tyumenskaya Oblast, Tyumen, ulitsa Respubliki, 56

      628309, Tyumenskaya Oblast, Khanty-Mansiyskiy Avtonomny Okrug-Yugra, Nefteyugansk, Vtoroy Mikrorayon, 27

      628609, Tyumenskaya Oblast, Khanty-Mansiyskiy Avtonomny Okrug-Yugra, Nizhnevartovsk, ulitsa Lenina, 16

      628406, Tyumenskaya Oblast, Khanty-Mansiyskiy Avtonomny Okrug-Yugra, Surgut, ulitsa 30 Let Pobedy, 54А

      456200, Chelyabinskaya Oblast, Zlatoust, ulitsa Lenina, 5

      455000, Chelyabinskaya Oblast, Magnitogorsk, Prospekt Lenina, 32

      456300, Chelyabinskaya Oblast, Miass, ulitsa Romanenko, 44

      454000, Chelyabinskaya Oblast, Chelyabinsk, ulitsa Kirova, 161

      629300, Tyumenskaya Oblast, Yamalo-Nenetskiy Avtonomny Okrug, Novyy Urengoy, ulitsa Internatsionalnaya, 6

      629802, Tyumenskaya Oblast, Yamalo-Nenetskiy Avtonomny Okrug, Noyabrsk, Prospekt Mira, 73А

      295000, Respublika Krym, Simferopol, ulitsa Aleksandra Nevskogo, 1

      299011, Sevastopol, ulitsa Bolshaya Morskaya, 21

      298300, Respublika Krym, Kerch, ulitsa Kirova, 1

      297406, Respublika Krym, Yevpatoriya (Eupatoria), ulitsa Krupskoy, 34/5

      241050, Bryanskaya Oblast, Bryansk, Ploschad Karla Marksa, 9

      600000, Vladimirskaya Oblast, Vladimir, ulitsa Podbelskogo, 2

      153000, Ivanovskaya Oblast, Ivanovo, Prospekt Lenina, 17

      248000, Kaluzhskaya Oblast, Kaluga, Ploschad Staryy Torg, 7

      249035, Kaluzhskaya Oblast, Obninsk, Prospekt Lenina, 123

      156000, Kostromskaya Oblast, Kostromskoy Rayon, Kostroma, ulitsa Sovetskaya, 6

      302000, Orlovskaya Oblast, Oryol (Orel), ulitsa Lenina, 43

      390000, Ryazanskaya Oblast, Ryazan, ulitsa Pochtovaya, 49

      214000, Smolenskaya Oblast, Smolensk, ulitsa Oktyabrskoy Revolutsii, 6

      170100, Tverskaya Oblast, Tver, ulitsa Sovetskaya, 31

      300000, Tulskaya Oblast, Tula, Prospekt Lenina, 33

      152900, Yaroslavskaya Oblast, Rybinskiy Rayon, Rybinsk, ulitsa Zakharova, 14

      150014, Yaroslavskaya Oblast, Yaroslavl, ulitsa Svobody, 79

      414000, Astrakhanskaya Oblast, Astrakhan, ulitsa Chernyshevskogo, 10

      308000, Belgorodskaya Oblast, Belgorod, Sobornaya Ploschad, 3

      309510, Staryy Oskol, Bulvar Druzhby, 2

      404130, Volgogradskaya Oblast, Volzhskiy, Prospekt Lenina, 25

      403874, Volgogradskaya Oblast, Kamyshinskiy Rayon, Kamyshin, ulitsa Lenina, 11

      394006, Voronezh, ulitsa 20-Letiya Oktyabrya, 105/2

      352900, Krasnodarskiy Kray, Armavir, ulitsa Mira, 24А

      350000, Krasnodarskiy Kray, Krasnodar, ulitsa Rashpilevskaya, 60

      353900, Krasnodarskiy Kray, Novorossiysk, ulitsa Sovetov, 36

      307170, Zheleznogorsk, ulitsa Lenina, 23

      305000, Kurskaya Oblast, Kursk, Krasnaya Ploschad, 8

      398043, Lipetsk, ulitsa Kosmonavtov, 38

      385000, Respublika Adygeya, Maykop, ulitsa Krasnooktyabrskaya, 20

      358000, Respublika Kalmykiya, Elista, ulitsa Suseyeva, 31

      346880, Rostovskaya Oblast, Bataysk, ulitsa Krupskoy, 3

      347360, Rostovskaya Oblast, Volgodonsk, ulitsa Lenina, 60

      346400, Rostovskaya Oblast, Novocherkassk, Platovskiy Prospekt, 102/18

      346900, Novoshakhtinsk, ulitsa Kharkovskaya, 56

      347900, Rostovskaya Oblast, Taganrog, ulitsa Frunze, 38

      346500, Rostovskaya Oblast, Shakhty, ulitsa Shevchenko, 102

      392000, Tambovskaya Oblast, Tambov, ulitsa Oktyabrskaya, 1

    • List of VFS Global Visa Application Centers available for FAN ID delivery.

      Algeria, Algiers, Cite Bouteldja Houidef, N° 01, Ben Aknoun

      Angola, Luanda Vernon, 1st floor, Ruas Dr.Américo Boa Vida e Av. De Portugal, No 31-35

      Armenia, Yerevan, Nalbandyan 48/1 str.

      Australia, Sydney Suite 2B, Level 8, 189 Kent Street, 2000, NSW

      Austria, Vienna Russia Visa Application Centre, 2nd entry, Neulinggasse 29,  1030

      Austria, Salzburg, Russia Visa Application Centre, Eberhard Fuggerstraße 2a, Top W5, 3.OG, 5020

      Azerbaijan, Baku, Joint Visa Application Centre, Demirci Towers 37 Khojali Avenue, Unit 606, 2305, Chino Roces Avenue. Ext., AZ1025

      Bahrain, Manama, The Diplomat Commercial Officess Tower, 18th Floor, Diplomatic Area- Manama

      Bangladesh, Dhaka, Delta Life Tower (4th Floor), Plot # 37, Road#90, Gulshan North Avenue, Gulshan-2, Dhaka-1212

      Belarus, Baranovichi, Visa Application Centre, Kirova st. 101/1

      Belarus, Brest, Visa Application Centre, Moskovskaya st. 208A-1

      Belarus, Gomel, Visa Application Centre, Pushkina st. 2

      Belarus, Grodno, Visa Application Centre, Gorkogo st. 89

      Belarus, Lida, Visa Application Centre, Radiuka st. 2A

      Belarus, Minsk, Poland Visa Application Centre, Bobruiskaya st. 6

      Belarus, Mogilev, Visa Application Centre, Pushkinskiy av. 35B-1

      Belarus Pinsk, Visa Application Centre, Pervomaiskaya st., 176A

      Belgium, Antwerp, Russia Visa Centre, 3rd floor, Jan Van Rijswijcklaan 158

      Belgium, Brussels, Russia Visa Centre, Avenue Emile De Mot, 5th floor, 19/21  1000

      Bhutan, Thimphu, Thimphu Plaza,5th Floor, Chang Lam, Thimphu, Kingdom of Bhutan

      Bolivia, La Paz, Schengen Visa Application Centre, Calle 10, Calacoto not. 7854, Floor 1 office 4 half block from the Av.Ballivian

      Botswana, Gabarone, VFS Visa Application Centre, Plot 937/8/9 African Mall

      Brazil, Sao Paulo, Sao Paulo Visa Application Centre, Av. Nacoes Unidas, 12.551 – 18º andar Salas 1809/1810, Brooklin Paulista CEP 04578-903

      Bulgaria, Sofia, Elemag str., 22, 1113

      Bulgaria, Ruse, Nish str., 48, 7020

      Bulgaria, Varna, Bratya Georgievich str., 36, 9000

      Cameroon, Yaounde, Behind Bastos factory, 300 meters from SNV Office, from New road Bastos

      Canada, Ottawa, Russia Visa Application Centre: 294 Albert St #505, Ottawa, ON K1P 6E6, Canada

      Canada, Toronto, Russia Visa Application Centre: Office 200, 60 St Clair Ave E, ON, M4T 1N5

      Canada, Montreal, Russia Visa Application Centre: Office 718, 1010 Sherbrooke St. West, Montreal, Quebec, 3A2R7

      Colombia, Bogota, Cra 13 # 97 – 76 Oficina 301

      Czech Republic, Prague, Russia Visa Application Centre, Spalena 76/14, Prague 1

      Czech Republic, Brno, Videnska 995/63, third floor, 639 00

      Czech Republic, Karlovy Vary, T.G.Masaryka, první patro 859/18

      DR Congo, Kinshasa, VFS South Africa Application centerImmueble Future Tower, Bluvd du 30 juin,  No3642,C/Gombe

      DR Congo, Lubambashi, VFS South Africa Application Center. N° 440, de l’ avenue Maman Yemo, RDC.

      Ecuador, Guayaquil, Edificio Emporium by the point, piso 7 oficina 704.Ciudad del Rio, Calle 3er pasaje 5 NE y callejón 11 NE / Puerto Santana

      Ecuador, Quito, Av. Republica E6-449 y Eloy Alfaro, planta baja, edificio Castillo Sanchez (alado Banco Pichincha)

      Estonia, Tallinn, Estonia street, 9 (Solaris Centre), 5th floor. Entrance from the side of the concert hall Nordea (please use the elevator), 10143

      Estonia, Tartu, Room # 218, 2nd floor, Ulikooli 2A 51003

      Estonia, Narva, Kiriku 6, 20308

      France, Paris, Russia Visa Centre, 17 avenue george V, 75008

      Germany, Berlin, Friedrichstraße 176-179, 10117

      Germany, Bonn, 1st floor, Burgstrasse 54, 53177                                

      Germany, Frankfurt, Russia Visa Application Centre, Ground floor, Schumannstrasse 27, 60325

      Germany, Munich Russia Visa Application Centre, Ground floor, Unsoldstrasse 2, 80538

      Germany, Hambrug,  Russia Visa Application Centre, Ground floor, Kanalstrasse 12, 22085

      Germany, Leipzig, Russia Visa Application Centre, Lützow-Str. 11 (3. OG), 04155

      Ghana, Accra, Joint Visa application center-VFS, No.9, Kakramadu Road, East cantonments

      Greece, Thessaloniki, Russia Visa Application Centre, Tsimiski 44, Thessaloniki 546 23

      Greece, Athens, Russia Visa Application Centre, 2nd floor, Ethnikis Antistaseos 42, Chalandri, 15232

      India, Ahmedabad, VFS Global, 1st  Floor, GCCI Building, Ashram Road, Ahmedabad – 380009

      India, Bangalore, Global Tech Park No:11, 1st Floor, O Shaughnessy Rd Langford Town, Bengaluru, Karnataka 560025

      India, Chandigarh, Elante Offices, Entry from Gate No. 3, Unit no. B 209, Second Floor, Office Block B, Plot no. 178- 178A, Industrial & Business Park, Phase - I, Chandigarh (U T) 160002

      India,Chennai, VFS Global services pvt. ltd., NNo74, 2nd Floor, Fagun Towers, Ethiraj Salai, Egmore, 600008.

      India, Cochin, VFS Global services pvt. ltd., S & T Arcade, Ground Floor, Kurisupally Road, Ravipuram, 682015

      India, Goa, VFS Global services pvt. ltd., Gera Imperium 1, 3rd Floor, Office No. 301, Patto Plaza, Panjim, 403001

      India, Hyderabad, VFS Global services pvt. ltd., 203, Maheshwari Mayank Plaza, Greenlands, Ameerpet, 500016

      India, Jalandhar, Aman Plaza, 3rd Floor, 310 Lajpat Nagar, Mahavir Marg, Jalandhar City - 144001

      India, Kolkata 5th Floor, Rene Tower, Plot No. AA-I, 1842, Rajdanga Main Road, Kasba, 700107

      India, Mumbai, VFS Global, Urmi Axis Building, Ground Floor, Behind Famous Studio, Opp. E. Moses Road, Mahalaxmi (West), 400011

      India, New Delhi, VFS Global services pvt. ltd. Shivaji Stadium Metro Station, Mezzanine Level, Baba Kharak Singh Marg, Connaught Place, 110001  

      India, Pune, VFS Global Services, F Core, 4th Floor, Marvel Edge, Viman Nagar, 411014

      Indonesia, Bali, 3rd Floor No. 14.3/A, Benoa Square, Jl. By pass I Gusti Ngurah Rai No. 21A, Kedonganan, Kuta, 80361

      Indonesia, Jakarta Kuningan City, 1st  floor No. L2-30/32 Jl. Prof. Dr. Satrio Kav. 18 Setiabudi, Kuningan, 12940

      Indonesia, Surabaya, 15th Floor, R. 1506, Graha Pena, Jalan Ahmad Yani No. 88, 60234

      Iran, Tehran Cyprus Visa Application Centre , Office No 1, 1st Floor,Building number 49,Orfi-Shirazi Street, North Sheykh-Bahaei Av,Molla- Sadra Av,Vanak Square

      Ivory Coast, Abidjan, VFS Cote d’Ivoire,  3eme etage immeuble “Alliance A",  Avenue Terrasson de Fougeres, Plateau Abidjan, Cote D’ivoire

      Japan, Osaka, Repro Minami-senba Building, 10th floor,1-3-5, Minamisenba, Chuo-ku, Osaka-shi

      Japan, Tokyo, Edificio Toko Building 4th Floor, 2-3-14 Higashi Shinbashi,Minato-ku

      Kazakhstan, Almaty Czech Visa Application Centre, 28B, Timiryazev street, 5th floor, office 502, 050 000

      Kazakhstan, Astana  office 507, 5th floor, Building 8/1, Business Centre «Aruzhan» Zhansugurov street, 010000

      Kenya, VFS Global - 5th Floor, Parkfield Building, Muthangari Drive, off Waiyaki Way, opp Safaricom House, Westlands, Nairobi

      Kosovo, Prishtine, VFS GLOBAL KOSOVO - Pashko Vasa , No 17, 10000

      Kuwait, Kuwait City, Arraya Center, Level 30, Alshuhada Street

      Latvia, Riga, Skolas street 20-16, LV-1010

      Latvia, Daugavpils, 61 Rigas Iela,LV-5401

      Latvia, Liepaja 10, Kursu Iela,LV-3401

      Lebanon, Beirut, Cyprus VAC: Verdun, Roma Street, Monte Marina Bldg, Bloc C, 3rd flr

      Lithuania, Klaipeda, Taikos pr. 48B, 3th floor, 91213

      Lithuania, Vilnius, Linkmenu g. 5/92, 09306

      Mexico, Mexico City, Circuito Interior Melchor Ocampo #441 Oficina 203. Col. Anzures Distrito Federal C.P. 11590

      Morocco, Rabat 47 avenue atlas agdal

      Nepal, Kathmandu, Academy of Culinary Arts Building, Ground Floor, Mahalaxmisthan Marga, Lagankhel, Lalitpur

      Nigeria, Abuja, No: 38, Lobito Crescent, Wuse-II

      Oman, Muscat Joint Visa Application Centre, Level 1, Tilal Office, Muscat Grand Mall, Dohat Al Adab Street, Al Khuwair

      P.R. China, Beijing , RUSSIA VISA APPLICATION CENTRE, Xiao Guan No.56, Dongzhimen Wai Xie Street, Dongcheng District, Beijing 100010

      P.R. China, Guangzhou RUSSIA VISA APPLICATION CENTRE, E Floor 9, Goldsun Building, No. 109 Tiyuxi Road, Tianhe District, 510620

      P.R. China, Hong Kong, RUSSIA VISA APPLICATION CENTRE, Room 2126, 21F Sun Hung Kai Center, 30 Harbor road, Wanchai

      P.R. China, Shanghai RUSSIA VISA APPLICATION CENTRE, 4/F, Jiushi Commercial Building, No. 213, Middle Sichuan Road, Huangpu District, 200002

      P.R. China, Shenyang RUSSIA VISA APPLICATION CENTRE, 2/F, Industrial Bank Building, No.77 Wenhua Road, Heping District, 110004

      Philippines, Cebu, 5F Keppel Center Unit 503 Samar Loop cor Cardinal Rosales Ave, Cebu Business Park 6000

      Philippines, Manila, Ground Floor, Ecoplaza Bldg., Don Chino Roces Ave., Makati City 1231

      Poland, Warsaw, Russia  Visa Application Centre, AL.Jana Pawla II 23, Atrium International Business Center, 5 floor, 00-854

      Poland, Krakow Ul. Krolewska 57, (Klatka 1 / 1st floor), Post Code: 30-081

      Poland, Gdansk 8 Partyzantow street, (premises 101)  80-254

      Poland, Poznan 1A Libelta Street Office No # 5, Post Code : 61-706

      Portugal, Lisbon, Russia Visa Application Centre, 6th floor – Unit D, Rua dos Defensores de Chaves no 15, 1000-109 Lisboa, Saldanha

      Republic of Korea, Seoul, 5th Floor, Danam Building, Sowol Ro 10, Jung-Gu, 100-704

      Romania, Bucharest, Russia Visa Application Centre, Calea Dorobantilor Street 56, 010555

      Romania, Constanta, Capitan Romulus Petre 13

      Saudi Arabia, Al Khobar, JVAC - Office 2nd Floor, Unified Visa Application Centre, Opposite SABB Bank, Al Rakka

      Saudi Arabia,  Jeddah Al Etimad, Visa Centre  TasHeel Commercial Plaza , Ground Floor -  Suwaid Bin Sakher Street, Off Jundub Bin Kaab Street (Off Prince Sultan Street), Al Mohammadiyah District 1, Jeddah, KSA

      Saudi Arabia,  Riyadh,  Office 1st floor, Dove Plaza (Hyper Panda), Omm Al Hamam street, Omm Al Hamam

      Senegal, Dakar, Immeuble Alyama Avenue Lamine Gueye,angle Rue Jules Ferry

      Singapore, Singapore, 135 Cecil Street, #08-01 MYP Plaza, 069536

      South Africa, Cape Town, VFS Schengen Visa Application Centre, Office 504, 5th Floor, 47 On Strand, Strand Street

      South Africa,  Johannesburg, VFS Schengen Visa Application Centre, 1st Floor Rivonia Village, Corner Rivonia Boulevard and Mutual Road, Sandton

      South Africa, Durban VFS Schengen Visa Application Centre, Unit 101A 1st Floor, 91 -123 Cowey Road (Problem Mkhize Road), Essenwood Durban 4000

      South Africa, Pretoria, VFS Schengen Visa Application Centre, 1st Floor, Cherry Lane Office Park, 114 Fehrsen Street, Nieuw Muckleneuk, Brooklyn, PretoriaGauteng

      Sri Lanka, Colombo,  VFS Global DVPC VAC No. 4, 1/1 Geethanjalee Place

      Switzerland, Berne Russia Visa Centre, VFS Global, Bollingenstrasse 54, 3006

      Switzerland, Geneva,  Russia VAC, Charles-Giron 1, 1203

      Thailand, Bangkok, 8th Floor, Sukhumvit Soi 13, Klongtoey-Nua, Wattana, 10110

      The Netherlands, Amsterdam, 2nd Floor, Travelport Building, Radarweg 501-545 1043

      The Netherlands, Rotterdam,  Stationsplein 45,Unit A3.003,3013

      The Netherlands,  The Hague, Russia Visa Application Centre, Parkstraat 99, 2ND floor, The Hague, Netherlands, 2514 JH

      Turkey, Ankara,Russia Visa Tahran Caddesi No:30, World Trade Center 1st Floor, Cankaya / Ankara

      Turkey, Antalya, Yesilbahce Mah. 1480 Sok. Ulker Apt. No 42/B Muratpasa

      Turkey, Bodrum, Merkez Mah. Atatürk Bulvarı No:25 Bodrum Kat No:8 Avenue AVM Konacık

      Turkey, Bursa, Kukurtlu Mah. Kukurtlu Cad. Sedef Apt. No:3 Osmangazi

      Turkey, Edirne, 1 Murat Mah. Talatpaşa Cad. No 80 Kat 1 (Edirne Ticaret ve Sanayi Odası)

      Turkey, Gaziantep, Incilipınar Mah. C Nolu sokak Kaplama Is Merkezi Altı Sehitkamil

      Turkey, Istanbul, Cumhuriyet Caddesi 193 34380 Harbiye, Sisli

      Turkey,  Istanbul,  Fahrettin Kerim Gokay Cad.No:31 B Blok Altunizade,Uskudar

      Turkey,  Izmir,  Akdeniz Mah. Akdeniz Cad. No:1/C Reyent Is Hani Pasaport Konak

      Turkey,  Marmaris, Merkez Mahallesi 350. Sokak No:5 Armutalan, 48700, MUGLA

      Turkey, Trabzon, Pazarkapı Mahallesi Sahil Caddesi ,No : 103, Sanayi ve Ticaret Odası Kat :6 Ortahisar

      U.S, VFS GLOBAL, 1025 Vermont Ave. NW, Floor 2, Washington, DC 20005

      UAE, Dubai Russia, Visa Application Centre, Wafi Mall, Level 2, Falcon Phase 2, Umm Hurair 2

      Uganda, Kampala, Wing "B", 1st Floor, Lugogo House, Lugogo bypass

      UK, London, Russia Visa Application Centre, 15-27 Gee st, EC1V 3RD

      UK, Birmingham, 5 -14 South Road, Smethwick, B67 7BN

      UK, Edinburgh, Russia Visa Application Centre, 64 Albion Road, EH7 5QZ

      UK, Manchester, Russia Visa Application Centre, 53 Fountain Street, Manchester M2 2AN (Regus Business Centre - Manchester Fountain Street)

      UK, Belfast  Office 404, 4th Floor, Premier Business Centre, 20 Adelaide Street, BT2 8GD

      UK, Bristol Suite 102A, QC30 Queen Charlotte Street, BS1 4HJ

      UK, Bradford,  Skipton Chamber 16-18 North Parade, BD13HT

      UK, Liverpool, SUITE NO 207, Second Floor, GRAEME HOUSE, DERBY SQUARE, L2 7ZH

      UK, Leicester,  C/OPeepul's Centre, Leicester, Orchardson Avenue, L E4 6DP

      UK, Glasgow, Central Chambers, 2nd floor, Suite 201-202, 93 Hope Street, G2 6LD

      Ukraine, Chernivtsi,  31 Geroiv Maidany str., UA-58001

      Ukraine, Dnipropetrovsk,  22 Dmytro Yavornytskyi str., 2nd floor, BC Atrium, UA-49000

      Ukraine,  Ivano-Frankivsk,  4 a Troleibusna str., UA-76008

      Ukraine,  Kharkiv, 7 Geroev Truda str., Shopping Center Karavan, UA-61000

      Ukraine,  Khmelnytskyi, 75/2 Vodoprovidna str, UA-29013

      Ukraine,  Kiev, 1a Sportyvny Square, Gulliver Centre, 8 floor, UA-01001

      Ukraine,  Lutsk, 31 Kryvyy Val str., UA-43000

      Ukraine,  Lviv,  MFC Lviv Forum, 2nd floor, 7B Pid dubom Str., UA-79018

      Ukraine,  Odessa 22, Kanatnaya str., UA-65020

      Ukraine,  Rivne  22,Symona Petlyury Street, UA-33028

      Ukraine,  Ternopil,  14,Tantsorova Street, UA-46008

      Ukraine,  Uzgorod, 92,Kapushanska Street, UA-88018

      Ukraine,  Vinnytsia,  52a Pirogova, UA-21001

      Ukraine,  Zhytomyr, 2A Baseina Street, UA-10014

      Uzbekistan, Tashkent,  Amir Temur 95 A street, UzOman business centre, 503 b, 100084

      Venezuela, Caracas Centro Comercial San Ignacio, Nivel Terraza, Local T-30, Urb. La Castellana

      Vietnam, Hanoi  Gelex Tower, 3rd Floor, 52 Le Dai Hanh Street, Le Dai Hanh Ward, Hai Ba Trung district

      Vietnam, Ho Chi Minh City, Resco building 4th Floor 94-96, Nguyen Du Street Ben Nghe Ward, District 1, 70000

      Zimbabwe, Harare  South Africa Visa Application Centre, VFS Visa Processing Centre, Celestial Park, Block 6 Ground Floor

       

    • List of multifunctional centers available for FAN ID issuance.

      2 Presnenskaya Embankment, MFC Moskva, District MFC for the Central Administrative District of the City of Moscow
      21 3rd Microdistrict, MFC Moskovskiy, Moskovskiy
      33 Pravdy Street, MFC Begovoy, Moscow
      13 Bakhrushina Street, MFC Zamoskvorechye, Moscow

    • List of Rossotrudnichestvo offices available for FAN ID issuance.

      Russian Center of Science and Culture in Berlin, 176-179 Friedrichstraße,10117 Berlin, +49 1777569084
      Russian Center of Science and Culture in Madrid, 61Calle de Alcalá, 28014 Madrid, +34 913601772
      Russian Center of Science and Culture in Rome, 6 Piazza Benedetto Cairoli, 00186 Rome, +39 3478899990
      Russian Center of Science and Culture in Belgrade, 33 KraljiceNatalije, 11000 Belgrade, +381 694603445
      Russian Center of Science and Culture in Helsinki, 1 Nordenskiöldinkatu, 00250 Helsinki, Suomi, +35 8465337147

  • The questions related to the match tickets
  • Information about the events